AdminGuide:Service/en

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Basic concepts

Basic Features

Extensions and SIP accounts

Licenses

Outbound lines

Users and roles

Traditional telephone services

Attended call transfer and 3-way conference

Blind call transfer

Calling line identification restriction (CLIR)

Call Hold and Music on Hold

Call parking

Call pickup (direct or with invite)

Checktime and switches

Echo service

Group call pickup (direct or with invite)

Numbering plan

Ring groups

Speed dial

Unconditional forward

Voicemail

Wait queues (ACD)

Advanced phone services

Audio conference

Blacklist on inbound lines

Boss/secretary filter

Call campaign

Call recording

Closed extension groups

Completion of calls to busy subscriber (CCBS)

Dynamic routing

Electronic lock

Fast transfer

Fork to mobile

Hot desking

Multilevel IVR

Outbound Routing

Paging service

Single number

Other services

Auto provisioning

Call admission control service

Configuration backup

Configuration wizard

Event notification

FAX module

Forward On All Unreachable

High availability

Interfacing with third party software via AMI

Kalliope Hotel Module

Packet Capture

Phone remote control (through the KalliopeCTI application, for supported models)

Rest API

Restricted operating mode

Scheduled tasks

SNMP support

Client Applications

Kalliope Attendant Console

Kalliope CTI Desktop

Kalliope CTI Mobile App

Kalliope Call Center