AdminGuide:Service/en

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Basic concepts

Basic Features

Users and roles

Extensions and SIP accounts

Outbound lines

Traditional telephone services

Numbering plan

Blind call transfer

Attended call transfer and 3-way conference

Call parking

Call Hold and Music on Hold

Unconditional forward

Call pickup (direct or with invite)

Group call pickup (direct or with invite)

Calling line identification restriction (CLIR)

Ring groups

Wait queues (ACD)

Echo service

On/off hours

Speed dial

Voicemail

Advanced phone services

Blacklist on inbound lines

Multilevel IVR

Outbound Routing

Audio conference

Call campaign

Completion of calls to busy subscriber (CCBS)

Boss/secretary filter

Paging service

Dynamic routing

Call recording

Closed extension groups

Electronic lock

Hot desking

Fork to mobile

Fast transfer

Single number

Other services

Configuration wizard

High availability

Configuration backup

Scheduled tasks

Event notification

Auto provisioning

Phone remote control (through the KalliopCTI application, for supported models)

Call admission control service

Restricted operating mode

Forward On All Unreachable

Modulo FAX

Kalliope Hotel Module

SNMP support

Rest API

Interfacing with third party software via AMI

Client Applications

Kalliope CTI Desktop

Kalliope CTI Mobile App

Kalliope Attendant Console

Kalliope Supervisor Panel