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== | == Description == | ||
The internal numbering plan rules the routing of a call internally to the KalliopePBX | |||
The Numbering Plan is committed by calls generated by an extension, and also by calls coming from outside.<br> To discriminate the different permissions associated with these two types of calls, the Numbering Plan has two columns, one with the enabled selections for calls originating from extensions (local and remote) and one for those originating from an outside line.<br> | |||
# | The selection is matched on the numbering plan according to the displayed order, routing the call according to the following matching priority: | ||
# | #Services | ||
# | # Custom selections | ||
# | # List of extensions | ||
# | # Remote extensions | ||
# Other selections | |||
== Services == | == Services == | ||
Versione delle 09:47, 17 feb 2022
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Description
The internal numbering plan rules the routing of a call internally to the KalliopePBX
The Numbering Plan is committed by calls generated by an extension, and also by calls coming from outside.
To discriminate the different permissions associated with these two types of calls, the Numbering Plan has two columns, one with the enabled selections for calls originating from extensions (local and remote) and one for those originating from an outside line.
The selection is matched on the numbering plan according to the displayed order, routing the call according to the following matching priority:
- Services
- Custom selections
- List of extensions
- Remote extensions
- Other selections
Services
By clicking on the pencil icon, you can access the page for editing codes and enabling/disabling various services. If a service is enabled but has no assigned code, it will remain inactive.
These are the available services:
- Prelievo di chiamata (di gruppo)
- Prelievo di chiamata diretto
- Prenotazione di chiamata
- Servizio eco
- Casella Vocale
- Audioconferenza
- Inoltro incondizionato
- Fork to Mobile
- Interruttori
- Ascolto passivo (servizio SPY)
- Codice commessa
- Pausa sulle code
- Parcheggio di chiamata
Riportiamo di seguito i valori di default dei servizi attivabili a livello di piano di numerazione.
| Descrizione | Selezione (di default) |
|---|---|
| Prelievo di chiamata | *9 |
| Prelievo diretto | **<num.interno> |
| Prelievo di chiamata di gruppo con invito | #9 |
| Prelievo di chiamata diretto con invito | #*<num.interno> |
| CLIR (Imposta) | *671 |
| CLIR (Rimuovi) | *670 |
| Prenotazione di chiamata - CCBS/CCNR (Imposta) | 841 |
| Prenotazione di chiamata - CCBS/CCNR (Rimuovi) | 840 |
| Servizio Eco | 800 |
| Casella vocale | 801 |
| Audioconferenza | 802 |
| Lucchetto elettronico (Blocco) | 850 |
| Lucchetto elettronico (Sblocco) | 851 |
| Inoltro incondizionato (Blocco) | 811 |
| Inoltro incondizionato (Sblocco) | 810 |
| Fork to mobile (Commuta) | *50* |
| Fork to mobile (Abilita) | *501 |
| Fork to mobile (Disabilita) | *500 |
| Fork to mobile (Controlla stato) | *509 |
| Interruttori (Commuta) | *51*<id> |
| Interruttori (Abilita) | *511<id> |
| Interruttori (Disabilita) | *510<id> |
| Direttore-Segretaria (Commuta) | *52*<int.dir>[*<int.segr>] |
| Direttore-Segretaria (Imposta) | *521<int.dir>[*<int.segr>] |
| Direttore-Segretaria (Rimuovi) | *520<int.dir>[*<int.segr>] |
| Gruppi di paging (Login) | *53<id> |
| Hot Desking | *401 |
| Parcheggio di chiamata (Interno) | 888 |
| Parcheggio di chiamata (Primo slot) | 890 |
| Parcheggio di chiamata (Primo slot) | 899 |
| Speed Dial personali | #0<speed dial> |
| Speed Dial di sistema | #<speed dial> |
| Pausa sulle code (Imposta) | *81 |
| Pausa sulle code (Rimuovi) | *80 |
| Codice commessa | <cod.commessa>*<dest> |
| Ascolto passivo (servizio SPY) | <codice><Interno da ascoltare> Accessibile solo da un interno assegnato ad un ruolo supervisore e utilizzabile solo su interni "operatore" Quando poi si è in chiamata, digitando i codici DTMF 4, 5 o 6 si può modificare la modalità di interazione (4=spy, 5=whisper, 6=barge) Non esiste un codice di default. Va impostato |
- Group call pickup
- Call pickup
- Completion of calls to busy subscriber
- Echo service
- Voicemail
- Audioconference
- Electronic lock
- Unconditional forward
- Fork to Mobile
- Switches
- Passive listening (SPY service)
- Work code
- Queue pause
- Call parking
Custom codes
The second part of the numbering plan lets you customize routing based on specific codes or numbering ranges.
You can edit the code (by removing a certain number of digits and adding a prefix) before forwarding it to one of the destinations selectable on the contextual drop-down menu.
You can choose one of the following destinations:
- An external number
- An extension
- A ring group (with or without considering any time checks)
- A queue (with or without considering any time checks)
- A time check
- An IVR menu
- A voicemail box
- A specific audio conference MeetMe room
- An external API
You can edit these settings by clicking on the pencil icon on the right; the page lists the defined custom forwarding rules and lets you edit, delete, and create them. Note that the rules will be automatically ordered as they are saved, with exact ones first and then prefix- or range-based ones.