Differenze tra le versioni di "AdminGuide:Service:PeriodicReportGeneration/en"

Da Kalliope Wiki.
Jump to navigation Jump to search
(Aggiornamento come da nuova versione della pagina di origine)
 
(23 versioni intermedie di 2 utenti non mostrate)
Riga 1: Riga 1:
<languages />
<languages />
<div class="mw-translate-fuzzy">
Return to [[AdminGuide:Service/en|AdminGuide:Service]]
 
 
== Periodic report generation ==
== Periodic report generation ==
With this service (available since firmware version 4.5.8) you can configure the generation of periodic reports according to a user'defined planning policy. Currently, it is possible to generate periodic reports concerning the Call Center CDR.
With this service (available with firmware version 4.5.8 or later) you can configure the generation of periodic reports according to a user-defined schedule. Currently, it is possible to generate periodic reports concerning the Call Center CDR.
</div>
[[File:Report list.png|800px]]


=== How to create a new periodic report ===
=== How to create a new periodic report ===
Riga 16: Riga 18:
[[File:New report.png|800px]]
[[File:New report.png|800px]]


I parametri da configurare sono i seguenti:
The following table lists the parameters that need to be configured:


{| class="wikitable"
{| class="wikitable"
|-
|-
!colspan="3"| <div style = 'text-align: left> '''''Impostazioni generali'''''
!colspan="3"| <div style = 'text-align: left> '''''General settings'''''
|-
|-
! Parametro !! Descrizione !! Valore
! Parameter !! Description !! Value
|-
|-
|colspan="3"| <div style = 'text-align: center; color: transparent> -
|colspan="3"| <div style = 'text-align: center; color: transparent> -
|-
|-
| Nome|| Il nome da assegnare al report. Il nome inserito comparirà nell'oggetto e nel corpo delle email inviate per la consegna del report generato  || Alfa-numerico
| Name|| The name to assign to the report. This name will appear in the subject and in the body of the emails sent to deliver the generated report. || Alphanumeric
|-
|-
| Abilitato|| Abilitare o disabilitare la generazione del report. I report disabilitati vengono generati solamente se eseguiti manualmente || Si / No
| Enabled|| Enable or disable report generation. Disabled reports will only be generated manually. || Yes / No
|-
|-
| Tipo di pianificazione|| Selezionare il periodo di generazione automatica del report || Giornaliera / Settimanale / Mensile
| Type of schedule|| Select how often the report will be automatically generated. || Daily / Weekly / Monthly
|-
|-
| Orario di pianificazione|| Permette di indicare l'orario in cui ogni giorno il report sarà generato ed inviato via email ai destinatari impostati|| ora e minuti
| Scheduled time|| Select the time at which the report will be generated and sent via email to the configured addresses. || Hour and minutes
|-
|-
| Giorno della settimana|| Disponibile solo nel caso in cui il tipo di pianificazione sia ''"Settimanale"''. Permette di indicare il giorno della settimana nel quale il report sarà generato (all'ora impostata) ed inviato via email ai destinatari impostati || Giorno della settimana
| Day of the week|| Only available if the schedule is set to ''"Weekly"''. Lets you set the day of the week on which the report will be generated (at the time selected above) and sent via email to the configured addresses. || Day of the week
|-
|-
| Giorno del mese|| Disponibile solo nel caso in cui il tipo di pianificazione sia ''"Mensile"''. Permette di indicare il giorno del mese nel quale il report sarà generato (all'ora impostata) ed inviato via email ai destinatari impostati || Data
| Day of the month|| Only available if the schedule is set to ''"Monthly"''. Lets you set the day of the month on which the report will be generated (at the time selected above) and sent via email to the configured addresses. || Date
|-
|-
!colspan="3"| <div style = 'text-align: left> '''''Impostazioni del report CDR Call Center'''''
!colspan="3"| <div style = 'text-align: left> '''''Call Center CDR report settings'''''
|-
|-
| Intervallo|| Selezionare l'intervallo di tempo sulla base del quale si desidera generare il report|| Giorno corrente / Giorno precedente / Settimana corrente / Settimana precedente / Mese corrente / Mese precedente
| Time span|| Select the time span based on which you wish to generate the report.|| Current day / Previous day / Current week / Previous week / Current month / Previous month
|-
|-
| Formato del file || Selezionare il formato del file nel quale il report deve essere generato || XLSX / XLSX (dettagliato) / CSV / CSV (dettagliato) / JSON / XML
| File format || Select the format of the generated file. || XLSX / XLSX (detailed) / CSV / CSV (detailed) / JSON / XML
|-
|-
| Esporta eventi operatore || Se selezionato aggiunge al Report tutti gli eventi degli operatori. Questa impostazione è selezionabile solamente se si è scelto un formato di file di tipo "dettagliato". || Si / No
| Export operator events || If selected, this will add all operator events to the report. This setting can only be enabled if a "detailed" file type has been selected. || Yes / No
|-
|-
| Comprimi se la dimensione supera questo valore in MB (0 = comprimi sempre) || Indicare una dimensione massima accettabile (in MB) del Report, superata la quale il Report verrà compresso in formato zip prima di allegarlo alla email. Se si indica il valore 0 il report viene compresso sempre, indipendentemente dalla sua dimensione. || Numerico
| Compress if file size exceeds this value in MB (0 = always compress) || Indicate a maximum acceptable file size (in MB); if the report exceeds this, it will be compressed to zip format before being sent as an attachment. If this value is set to 0, the report will always be compressed regardless of its size. || Numeric
|-
|-
| Notifica a tutti i supervisori || Indicare se il report generato debba essere inviato per email a tutti gli utenti che abbiano assegnato il suolo supervisore ed abbiano un indirizzo email configurato || Si / No
| Notify all supervisors || Select whether or not the report will be sent via email to all users with a supervisor role who have a configured email address. || Yes / No
|-
|-
| Destinatari || In congiunzione o in alternativa alla notifica ai supervisori, e’ possibile specificare un numero arbitrario di destinatari ai quali inviare il report generato || Alfanumerico
| Recipients || In conjunction with or as an alternative to notifying the supervisors, you can specify an arbitrary number of recipients to which the generated report will be sent. || Alphanumeric
|}
|}


'''NOTA BENE: Deve essere sempre presente almeno un destinatario oppure deve essere selezionata la notifica ai supervisori, altrimenti il form mostra un opportuno messaggio di errore e la definizione del report non potrà essere salvata.'''
'''N.B.: Either one or more recipients must be set or notifications to supervisors must be enabled, otherwise the form will display an error message and the report settings will not be saved.'''


=== Creazione manuale dei report ===
=== Manual report creation ===
Tra le azioni disponibili per i report periodici definiti c'è la possibilità di crearli su richiesta senza dover attendere la pianificazione impostata. Per avviare la generazione in background basta fare click sul pulsante con il simbolo
Among the available actions for defined periodic reports there is the option to create them on demand without waiting for the set schedule. To start generation in the background you can click on the [[File:Play.png]] icon.  
[[File:Play.png]].  


Al termine della richiesta si viene avvisati con un messaggio che la generazione del report è stata avviata.
At the end of the request, a message will notify you that report generation has started.


[[File:Report gen started.png|300px]]
[[File:Report gen started.png|300px]]

Versione attuale delle 13:48, 28 set 2018

Altre lingue:

Return to AdminGuide:Service


Periodic report generation

With this service (available with firmware version 4.5.8 or later) you can configure the generation of periodic reports according to a user-defined schedule. Currently, it is possible to generate periodic reports concerning the Call Center CDR. Report list.png

How to create a new periodic report

Periodic reports can be defined in the following page: Operating menu -> Monitoring -> Periodic reports.

To configure the generation of a new report you simply need to select the type of report in the drop-down menu, then click on "Add new report" in the top left: Add report.png (Only the Call Center CDR report is currently available.)

The following form will appear.

New report.png

The following table lists the parameters that need to be configured:

General settings
Parameter Description Value
-
Name The name to assign to the report. This name will appear in the subject and in the body of the emails sent to deliver the generated report. Alphanumeric
Enabled Enable or disable report generation. Disabled reports will only be generated manually. Yes / No
Type of schedule Select how often the report will be automatically generated. Daily / Weekly / Monthly
Scheduled time Select the time at which the report will be generated and sent via email to the configured addresses. Hour and minutes
Day of the week Only available if the schedule is set to "Weekly". Lets you set the day of the week on which the report will be generated (at the time selected above) and sent via email to the configured addresses. Day of the week
Day of the month Only available if the schedule is set to "Monthly". Lets you set the day of the month on which the report will be generated (at the time selected above) and sent via email to the configured addresses. Date
Call Center CDR report settings
Time span Select the time span based on which you wish to generate the report. Current day / Previous day / Current week / Previous week / Current month / Previous month
File format Select the format of the generated file. XLSX / XLSX (detailed) / CSV / CSV (detailed) / JSON / XML
Export operator events If selected, this will add all operator events to the report. This setting can only be enabled if a "detailed" file type has been selected. Yes / No
Compress if file size exceeds this value in MB (0 = always compress) Indicate a maximum acceptable file size (in MB); if the report exceeds this, it will be compressed to zip format before being sent as an attachment. If this value is set to 0, the report will always be compressed regardless of its size. Numeric
Notify all supervisors Select whether or not the report will be sent via email to all users with a supervisor role who have a configured email address. Yes / No
Recipients In conjunction with or as an alternative to notifying the supervisors, you can specify an arbitrary number of recipients to which the generated report will be sent. Alphanumeric

N.B.: Either one or more recipients must be set or notifications to supervisors must be enabled, otherwise the form will display an error message and the report settings will not be saved.

Manual report creation

Among the available actions for defined periodic reports there is the option to create them on demand without waiting for the set schedule. To start generation in the background you can click on the Play.png icon.

At the end of the request, a message will notify you that report generation has started.

Report gen started.png

Estratto da "https://www.kalliope.com/wiki/index.php?title=AdminGuide:Service:PeriodicReportGeneration/en&oldid=9130"