AdminGuide:Service:TenantManagement/en

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Description

On the tenants management page, you can view the list of tenants and tenant groups.

Configuration

To reach the "Tenants Management" service, click on "System Settings > Tenants Management". Unlocking the padlock in the upper right to enter edit mode, you can create a new tenant.

Tenants list

To create a new tenant, it is necessary to click on "Create New Tenant." There are the following fields to fill in and/or select:

• Operating mode: can be full, limited with outgoing call blocking (except calls to whitelist numbers) and disabled (operation of that particular tenant is inhibited)
• Name
• Domain: domain name that works as the username component after the "@" (e.g., admin@domain)
• Password: of the tenant admin that can be initialized at tenant creation
• Custom logo url: a tenant user that enters the central web interface can see a custom logo in the top left corner
• Admin email: email of the referrer for sending the tenant creation notification
• Group (default group / new group): is useful for grouping multiple administratively distinct tenants (each with its admin) into a confederation

The configuration of tenant groups is explained in the next section.

• SIP account prefix: ensures uniqueness of SIP accounts, i.e., all SIP accounts of a given tenant will have the same prefix

To prevent a collision (two tenant admins creating the same SIP account), each tenant is assigned a prefix (a 6-character alphanumeric string) so that all SIP accounts of a particular tenant share the same prefix. The prefix characters are randomly generated, but it is possible to customize them.

N.B. This is the main difference between the default tenant (the one that is prefixed on the central machine) and the others. The former, which comes from a monotenant device, has accounts that lack prefixes.

For example: if you have account x, defined in the default tenant, to continue using it, you either reconfigure your phone to assign a prefix to the default tenant or risk keeping the account without a prefix.

• Accountlimit (-1 is unlimited)
• Exten limit (-1 is unlimited)
• Call limit (-1 is unlimited): affects the limit of external calls
• Local storage quota (in MB): internal machine storage quota that the tenant can use to record custom audio files or voicemail messages
• Provisioning fallback enabled

Once configured, you can access your tenant of which you are an administrator.

Tenant groups list

In this section, a new tenant group can be created or modified. The tenant group is then used to group multiple tenants from multiple virtual pbxs – administratively distinct – into one group. Then it is possible, after putting them in the same group, to share the numbering plan and have the tenants communicate directly between extensions.

• Name: name of the group of tenants.
• Tenants in group share selections: checkable or uncheckable option.
• Tenants belonging to this group: list of tenants belonging to that particular group.

Remote extensions

In the numbering plan, the set selections that are served by the selected tenant are defined under the "remote extensions" section.

• Selection type (exact selection, selection interval, prefix selection).
• Selection value
• Destination type
• Destination value