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= Welcome =
= Welcome =
Welcome to the technical wiki dedicated to '''KalliopePBX''' users and partners.
Welcome to the technical wiki dedicated to '''Kalliope''' users and partners.


Some contents of this wiki are public, while others marked by the [[File:Lucchetto.png | 12x18px]] icon are restricted to registered KalliopePBX partners.  
<!--Some contents of this wiki are public, while others marked by the [[File:Lucchetto.png | 12x18px]] icon are restricted to registered KalliopePBX partners.-->


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| '''ATTENTION''': Starting from 05/06/2020 the IP address corresponding to the license ('''license.kalliopepbx.it'''), updates ('''updates.kalliopepbx.it''') and KalliopeTribe registration ('''ems.kalliopepbx.it''') servers has changed from 77.72.27.4 to '''46.44.212.245'''.  
| '''ATTENTION''': Starting from 05/06/2020 the IP address corresponding to the license ('''license.kalliopepbx.it'''), updates ('''updates.kalliopepbx.it''') and KalliopeTribe registration ('''ems.kalliopepbx.it''') servers has changed from 77.72.27.4 to '''46.44.212.245'''.  


All communication between the KalliopePBX and these servers is done in HTTPS, using the standard port 443.  
All communication between the KalliopePBX and these servers is done in '''HTTPS''', using the standard port '''443'''.  
If ACL filters are outgoing from Kalliope towards the old IP in the installation network of the central unit, it is necessary to update them with the new value.  
If ACL filters are outgoing from Kalliope towards the old IP in the installation network of the central unit, it is necessary to update them with the new value.  


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<div class="mw-translate-fuzzy">
== News ==
== News ==
{|         
{|
|- style="vertical-align:top;"
! 29/08/2022 :
| released the new Release of KalliopePBX rev. '''4.15.0''', which introduces the ability to use Microsoft 365 email boxes as Mail2FAX boxes. ([[Firmware/en#Firmware_4.15.0_.2829.2F08.2F2022.29|changelog]]) 
|- style="vertical-align:top;"
! 27/06/2022 :
| released the new Release of KalliopePBX rev. '''4.14.0''', which collects all the features introduced in firmware 4.13.x and adds new events related to call delivery to extensions. ([[Firmware/en#Firmware_4.14.0_.2827.2F06.2F2022.29|changelog]]) 
|- style="vertical-align:top;"
! 06/05/2022 :
| released the new Release of KalliopePBX rev. '''4.13.8''', which fixes some bugs. ([[Firmware/en#Firmware_4.13.8_.2806.2F05.2F2022.29|changelog]]) 
|- style="vertical-align:top;"
! 26/04/2022 :
| released the new Release of KalliopePBX rev. '''4.13.7''', which introduces the ability to include KCTI Mobile as a member of a queue by taking advantage of the wakeup mechanism when the app is a background. Also added support for optional Kalliope Enterprise licenses. ([[Firmware/en#Firmware_4.13.7_.2826.2F04.2F2022.29|changelog]]) 
|- style="vertical-align:top;"
! 08/03/2022 :
| KalliopePBX update '''4.13.6''' released: introduced new APIs for integrating third-party systems. Also introduced a new automatic alert email on reaching predefined occupancy thresholds disco ([[Firmware/en#Firmware_4.11.6_.2819.2F11.2F2020.29|changelog]])        
|- style="vertical-align:top;"
|- style="vertical-align:top;"
! 14/12/2021 :  
! 14/12/2021 :  
| KalliopePBX update '''4.13.3''' released: introduced the new panel for monitoring status deviations and settings operation ([[Firmware/en#Firmware_4.13.3_.2814.2F12.2F2021.29|changelog]])
| KalliopePBX update '''4.13.3''' released: introduced the new panel for monitoring status deviations and settings operation ([[Firmware/en#Firmware_4.13.3_.2814.2F12.2F2021.29|changelog]])
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! 29/09/2021 :  
! 29/09/2021 :  
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! 30/04/2021 :  
! 30/04/2021 :  
| KalliopePBX Maintenance update '''4.12.0''' released: introduced a new log for the visualization of the system events of the central unit (services status / cluster HA / calls / events code) ([[Firmware/en#Firmware_4.12.0_.2830.2F04.2F2021.29|changelog]])
| KalliopePBX Maintenance update '''4.12.0''' released: introduced a new log for the visualization of the system events of the central unit (services status / cluster HA / calls / events code) ([[Firmware/en#Firmware_4.12.0_.2830.2F04.2F2021.29|changelog]])
<!--
|- style="vertical-align:top;"
|- style="vertical-align:top;"
! 19/03/2021 :  
! 19/03/2021 :  
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! 10/06/2020 :  
! 10/06/2020 :  
| New public firmware release rev. '''4.9.9''', which modifies the management of notifications to KalliopeCTI APPs on iOS to restore the operation of chat and CTI mode, adds clone/import/export features related to pricing profiles and introduces the API for the operational management of the Hotel module; it also fixes some bugs and introduces minor changes ([[Firmware/en#Firmware_4.9.9_.2810.2F06.2F2020.29|changelog]])
| New public firmware release rev. '''4.9.9''', which modifies the management of notifications to KalliopeCTI APPs on iOS to restore the operation of chat and CTI mode, adds clone/import/export features related to pricing profiles and introduces the API for the operational management of the Hotel module; it also fixes some bugs and introduces minor changes ([[Firmware/en#Firmware_4.9.9_.2810.2F06.2F2020.29|changelog]])
</div>


|- style="vertical-align:top;"
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{| style="width:100%"
{| style="width:100%"
|-
|-
! style="width: 25%" | [[File:CTI-phone.png |100x100px| link=KalliopeCTI/en]]   
! style="width: 25%" | [[File:Kalliope cti.png |100x100px| link=KalliopeCTI/en]]   
! style="width: 25%" | [[File:CTI-mobile.png |100x100px| link=Kalliope CTI Mobile/en]]
! style="width: 25%" | [[File:Kalliope cti mobile.png |100x100px| link=Kalliope CTI Mobile/en]]
! style="width: 25%" | [[File:Attendant_console.png |100x100px| link=Kalliope Attendant Console/en]]  
! style="width: 25%" | [[File:Kalliope attendant console.png |100x100px| link=Kalliope Attendant Console/en]]  
! style="width: 25%" | [[File:Supervisor-panel.png |100x100px| link=Kalliope Call Center/en]]  
! style="width: 25%" | [[File:Supervisor-panel.png |100x100px| link=Kalliope Call Center/en]]  
|-
|-
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{| style="width:100%"
{| style="width:100%"
|-
|-
! style="width: 25%" | [[File:Prodotti complementari.png |100x100px | link=AdminGuide:Service:FaxModule/en]]   
! style="width: 25%" | [[File:Kalliope fax.png |100x100px | link=AdminGuide:Service:FaxModule/en]]   
! style="width: 25%" | [[File:Klogger.png |100x100px]]
! style="width: 25%" | [[File:Klogger.png |100x100px]]
! style="width: 25%" | [[File:icona_kalliope_hotel.png |100x100px | link=Kalliope_Hotel/en]]
! style="width: 25%" | [[File:icona_kalliope_hotel.png |100x100px | link=Kalliope_Hotel/en]]
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!   
!   
|-
|-
|}
== Kalliope Nexus ==
{| style="width:100%"
|-
! style="width: 25%" | [[File:Kalliope analytics.png |100x100px | link=Analytics]]
! style="width: 25%" | [[File:Kalliope missed calls.png |100x100px | link=Missed Calls]]
! style="width: 25%" | [[File:Kalliope ticket.png |100x100px | link=Ticket/en]]
! style="width: 25%" | [[File:Kalliope billing.png |100x100px | link=Billing/en]]
|-
! [[Analytics/en|Analytics]]
! [[Missed Calls/en|Missed Calls]]
! [[Ticket/en|Ticket]]
! [[Billing/en|Billing]]
|}
<br>
{| style="width:50%"
|-
! style="width: 25%" | [[File:Kalliope trace.png |100x100px | link=Trace/en]]
! style="width: 25%" | [[File:Kalliope live chat.png |100x100px | link=Live Chat/en]]
|-
! [[Trace/en|Trace]]
! [[Live Chat/en|Live Chat]]
|}
|}

Versione attuale delle 14:13, 12 ott 2022

Altre lingue:

Welcome

Welcome to the technical wiki dedicated to Kalliope users and partners.


ATTENTION: Starting from 05/06/2020 the IP address corresponding to the license (license.kalliopepbx.it), updates (updates.kalliopepbx.it) and KalliopeTribe registration (ems.kalliopepbx.it) servers has changed from 77.72.27.4 to 46.44.212.245.

All communication between the KalliopePBX and these servers is done in HTTPS, using the standard port 443. If ACL filters are outgoing from Kalliope towards the old IP in the installation network of the central unit, it is necessary to update them with the new value.

We remind you that the VMs must periodically contact the license server to verify its validity. A prolonged period (30 days) of unreachability of the same can cause the block of the telephone functions.

We also recommend that the SMTP configuration of the central units be carried out in such a way as to receive, together with the others, the daily alert in case the server is unreachable.

News

29/08/2022 : released the new Release of KalliopePBX rev. 4.15.0, which introduces the ability to use Microsoft 365 email boxes as Mail2FAX boxes. (changelog)
27/06/2022 : released the new Release of KalliopePBX rev. 4.14.0, which collects all the features introduced in firmware 4.13.x and adds new events related to call delivery to extensions. (changelog)
06/05/2022 : released the new Release of KalliopePBX rev. 4.13.8, which fixes some bugs. (changelog)
26/04/2022 : released the new Release of KalliopePBX rev. 4.13.7, which introduces the ability to include KCTI Mobile as a member of a queue by taking advantage of the wakeup mechanism when the app is a background. Also added support for optional Kalliope Enterprise licenses. (changelog)
08/03/2022 : KalliopePBX update 4.13.6 released: introduced new APIs for integrating third-party systems. Also introduced a new automatic alert email on reaching predefined occupancy thresholds disco (changelog)
14/12/2021 : KalliopePBX update 4.13.3 released: introduced the new panel for monitoring status deviations and settings operation (changelog)

KalliopePBX v4

Getting started icon.png Manuale di amministrazione.png Manuale utente.png Features.png
Getting Started Admin Guide User Guides Firmware Updates
Changelogs and Release Notes

Kalliope Applications

Kalliope cti.png Kalliope cti mobile.png Kalliope attendant console.png Supervisor-panel.png
KalliopeCTI 4 Kalliope CTI Mobile Kalliope Attendant Console Kalliope Call Center

Complementary Products

Kalliope fax.png Klogger.png Icona kalliope hotel.png Icona klam wiki.png
KalliopeFAX Kalliope Logger Kalliope Hotel Kalliope LAM

Kalliope Nexus

Kalliope analytics.png Kalliope missed calls.png Kalliope ticket.png Kalliope billing.png
Analytics Missed Calls Ticket Billing


Kalliope trace.png Kalliope live chat.png
Trace Live Chat
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