AdminGuide:Service:FastTransfer

Description

The Fast Transfer service allows an extension to transfer an in progress call to a mobile number that was previously linked to the extension. This service is useful for users who wish to continue a call on their mobile if they need to leave their workstation.

When this service is enabled, KalliopePBX calls the previously configured mobile number and once communication has been established it bridges the original call with the new one to the mobile phone.

The user can then restore communication on their extension (as with the first transfer, KalliopePBX will first call the extension then interconnect the call channels).

A user who wishes to transfer a call to their mobile or vice versa must simply dial the fast transfer code (by default **). After the user answers, the call will end on the original device and continue on the new one.

Configuration

The Fast Transfer service can be globally enabled by activating the service code in the On-call services page, where it is also possibly to change the code.

Per abilitare il servizio per lo specifico interno è invece sufficiente inserire il numero mobile nel pannello di definizione dell’interno.