AdminGuide:Service:ExtensionClosedGroups

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Closed extension groups

• Introduced in firmware version 4.5.5

Description

This service lets the admin of the PBX restrict the ability to make calls to one or more extensions to a list of enabled extensions.

If an extension belongs to a closed group, it can be contacted only by the users authorized to make calls to the group.

Configuration

The service can be configured in the Extension configuration panel under the Closed Extension Groups section. In this section you can set which groups the extension belongs to and which groups it is authorized to make calls to.

Example

You can set that extension 101 belongs to group 1 and is authorized to call groups 1 and 2.

Or that extension 102 belongs to group 2 and is authorized to call only group 2.

If extension 101 calls extension 102, the call will be correctly established.

If extension 102 calls extension 101, the call will not be established, since 102 is not authorized to make calls to the group that 101 belongs to.