AdminGuide:Service:Phonebook/en

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Description

The phonebook allows the display of contacts in the local phonebook and the shared phonebook.

Configuration

Local phonebook

The local phonebook is populated by extensions that have a particular configuration that is the active "Show in local phonebook" parameter. In the extension settings there is a way to make the presence of the extension visible in the LDAP address book.

According to LDAP publishing rule: exposes the extension number with manipulation to convert it to a geographic number.
Presenting the telephone number below: exposes the extension number with a specified number
According to the LDAP publication rule applied to the extension below: assigns a dummy extension and the masking specified in the LDAP panel is applied

Shared phonebook

The shared phonebook contains the contacts visible to all extensions in the control center. By logging in with a non-admin user, but associated with an extension, you can have the management of a personal phonebook via web interface and via CTI client.

The shared phonebook is populated by the admin or other users by proxy and contains a number of tabs that can be added manually or imported from EXCEL files.

Through Add New Card', a contact can be added manually by entering:

First name'
Last Name'
Organization'
Organizational unit

You can choose as contact information: the extension, home, work, mobile, work mobile, fax, e-mail.

The option Phonebook allows you to:

Replace the current phonebook with the imported one: if this option is not checked, the existing phonebook is integrated with the new one
Choose whether speed dials in the file include the prefix (of the numbering plan).

The phonebook can be exported via EXCEL file.

LDAP settings

To reach the LDAP settings panel, click on "Phonebook > LDAP Settings"

Extensions

You can enable the export of the extension directory to LDAP as a global function.

Extensions publication tree: the tree is displayed.
Extensions publish enabled: the phonebook of extensions can be found searchable via LDAP.
Extension prefix strip: standard extension publishing rule that is used in case you want to display extension numbers not with the extension number, but with the full geographic number
Extension prefix prepend

System contacts

System contacts publication tree: the tree is displayed.
System contacts publish enabled
Add outbound prefix to system contacts enabled: changes the numbers published to LDAP to add the prefix 0 of external line commitment, except for contacts marked as internal type. Thus you can directly find the number, including the "0" ready to be called.