Manuale di amministrazione

Setup and general information

Introduction
First time setup: Virtual Machine licenses and activation; Product registration; Firmware installation
License management: Virtual Machines license and add-on; Service licenses; Additional modules and software licenses
System management: Clock settings; Network settings; SMTP settings; Configuration backup and restore; Firmware updates management; High Availability; SNMP Service configuration; SSL certificates management
Management GUI: Interfaccia di configurazione

Telephony features: SIPv2 (UDP, TCP, TLS and WebSocket; RTP and SRTP); Supported audio codecs (with transcoding) : G.711 (A.law, u.law), G.726, GSM, G.722 (wideband), G.729 (transcoding license required per channel), Opus; Supported video codecs (passthrough only, no transcoding): VP8 H.264, H.263+, H.263, H.261; Fax support (audio or T.38 passthrough, no relay or termination); Busy Lamp Field
Basic concepts: Users and user roles; Extensions and SIP accounts; Outbound lines; Call Handling principles
Basic telephony services: Blind Call Transfer; Attended Call Transfer and 3-Way Conference; Call Parking; Call Hold and Music on Hold; Unconditional Call Transfer Inoltro di chiamata incondizionato; Call Pickup (direct or supervised); Group Call Pickup (Direct or Supervised); Calling Line Identification Restriction (CLIR) Service; Call Hunting and Distribution Groups; Call Queueing (ACD); Day/night service based on timetables or manual switches

Advanced telephony services: Multi-level IVR service; Multi-room, multi-party dial-in conference service; Call Completion to Busy Subscriber; Boss-Secretary service; Paging service; Call Recording; Electronic Lock; Hot Desking; Fork to Mobile and Fast Transfer
Additional services: Automated Telephone Provisioning