AdminGuide:TableOfContents

Manuale di amministrazione

Setup and general information

Introduction

First time setup

Virtual Machine licenses and activation

Product registration

Firmware installation

License management

Virtual Machines license and add-on

Service licenses

Additional modules and software licenses

System management

Clock settings

Network settings

SMTP settings

Configuration backup and restore

Firmware updates management

High Availability

SNMP Service configuration

SSL certificates management

Management GUI

Interfaccia di configurazione

Features and Services

Telephony features

SIPv2 (UDP, TCP, TLS and WebSocket; RTP and SRTP)

Supported audio codecs (with transcoding) : G.711 (A.law, u.law), G.726, GSM, G.722 (wideband), G.729 (transcoding license required per channel), Opus

Supported video codecs (passthrough only, no transcoding): VP8 H.264, H.263+, H.263, H.261

Fax support (audio or T.38 passthrough, no relay or termination)

Busy Lamp Field

Basic concepts

Users and user roles

Extensions and SIP accounts

Outbound lines

Call Handling principles

Basic telephony services

Blind Call Transfer

Attended Call Transfer and 3-way conference

Call Parking

Unconditional Call Transfer Inoltro di chiamata incondizionato

Call pickup (direct or supervised)

Group Call pickup (direct or supervised)

Calling Line Identification Restriction (CLIR) Service

Call hunting and distribution groups

Call queueing (ACD)

Day/night service based on timetables or manual switches

Advanced telephony services

Multi-level IVR service

Multi-room, multi-party dial-in conference service

Call Completion to Busy Subscriber

Boss-Secretary service

Paging service

Call recording

Hot Desking

Additional services

Automated Telephone Provisioning