Differenze tra le versioni di "AdminGuide:Service:EventsNotification/en"
(Creata pagina con "For the "Unserved Queue" event, if 103 calls 201, who is a member of the queue QueueTest, and after 5 seconds the caller leaves the service, you can request an email containin...") |
(Creata pagina con "* the id of the event * the name of the event * the name of the queue and waiting time * the reason the queue was not served") |
||
| Riga 17: | Riga 17: | ||
For the "Unserved Queue" event, if 103 calls 201, who is a member of the queue QueueTest, and after 5 seconds the caller leaves the service, you can request an email containing information on: | For the "Unserved Queue" event, if 103 calls 201, who is a member of the queue QueueTest, and after 5 seconds the caller leaves the service, you can request an email containing information on: | ||
* | * the id of the event | ||
* | * the name of the event | ||
* | * the name of the queue and waiting time | ||
* | * the reason the queue was not served | ||
semplicemente inserendo nel body i placeholder appositi. | semplicemente inserendo nel body i placeholder appositi. | ||
Versione delle 13:27, 21 feb 2019
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Notifications
This service lets you monitor the selected events by receiving notifications.
You can associate each selected event to notification actions such as email or web service call.
To enable the service you will need to set an email or web service in the Notification Action List page and the text of the email you wish to receive, then associate the event to the desired notification action in the Notification List page.
When the event occurs, you will be notified via email or web service call.
See the following example for further clarification.
For the "Unserved Queue" event, if 103 calls 201, who is a member of the queue QueueTest, and after 5 seconds the caller leaves the service, you can request an email containing information on:
- the id of the event
- the name of the event
- the name of the queue and waiting time
- the reason the queue was not served
semplicemente inserendo nel body i placeholder appositi.
Nella Notification List indicheremo come evento “pbx.queue.unservedcall” associando la Notification Action precedentemente creata.
Riceveremo quindi una mail con le seguenti informazioni:
Unserved
1511212918.0
1
Default
103
201
5
CANCELLED
Oppure possiamo ottenere la seguente risposta inserendo il placeholder:
%call_params[<JASON>]% :
{"reason":"CANCELED","queue_id":"1","uniqueid":"1511212918.0","called_num":"201","caller_num":"103","queue_name":"QueueTest","waiting_time":"5"}
%call_params[<XML>]%
> <?xml version="1.0"?>
> <response><reason>CANCELED</reason><queue_id>1</queue_id><uniqueid>1511212918.0</uniqueid><called_num>201</called_num><caller_num>103</caller_num><queue_name>QueueTest</queue_name><waiting_time>5</waiting_time></response>
> %call_params[AVP]%:
> reason=CANCELED&queue_id=1&uniqueid=1511212918.0&called_num=201&caller_num=103&queue_name=QueueTest&waiting_time=5