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This service is particularly useful the PBX is remotely installed with respect to the terminals (for example, when it is installed in a remote deta center while the telephones are located in the client's offices); should the client's offices be cut off from the from the PBX, all inbound calls can be forwarded to a backup destination, such as a mobile number or a courtesy message. | This service is particularly useful the PBX is remotely installed with respect to the terminals (for example, when it is installed in a remote deta center while the telephones are located in the client's offices); should the client's offices be cut off from the from the PBX, all inbound calls can be forwarded to a backup destination, such as a mobile number or a courtesy message. | ||
In | In multi-tenant systems, the service and its destination ca be activated independently for each tenant by the tenant admin. | ||
==Configurazione del servizio== | ==Configurazione del servizio== | ||
Versione delle 07:27, 21 mag 2018
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Information
- Firmware: 4.5.9 or later
- Available in single-tenant and multi-tenant (tenant admin level) systems
Description
This service lets you specify a destination to which inbound calls to the PBX (or the tenant in multi-tenant systems) should be forwarded when all SIP accound linked to the extensions are unreachable.
This service is particularly useful the PBX is remotely installed with respect to the terminals (for example, when it is installed in a remote deta center while the telephones are located in the client's offices); should the client's offices be cut off from the from the PBX, all inbound calls can be forwarded to a backup destination, such as a mobile number or a courtesy message.
In multi-tenant systems, the service and its destination ca be activated independently for each tenant by the tenant admin.
Configurazione del servizio
La configurazione del servizio viene effettuata nel pannello PBX -> Impostazioni Generali, nella sezione "Comportamento in caso tutti gli account siano non registrati".
Oltre alla checkbox di abilitazione del servizio, è presente il tradizionale modulo di selezione dell'azione di inoltro, con il quale è possibile specificare un eventuale file audio da riprodurre al chiamante, e l'azione da compiere sulla chiamata in ingresso (selezionabile da menu a tendina). Nel caso di inoltro della chiamata ad un numero esterno (di raggiungibilità di emergenza) è necessario specificare (oltre al numero di destinazione, senza l'eventuale prefisso di selezione linea esterna) anche l'identità (che determinerà il numero chiamante presentato in uscita) e la classe di abilitazione che KalliopePBX utilizzerà per effettuare la chiamata.