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[[en:AdminGuide:TableOfContents]]
{| style="width: 100%"
<div style="float: right">__TOC__</div>
|-
 
! style="width: 20%"| [[File:MiniLite.png |130x130px| link=AdminGuide:GettingStarted:ConcettiBase]]
= Administration Guide =
! style="width: 20%"| [[File:MiniLite.png |130x130px| link=AdminGuide:GettingStarted:MenuOperativo]]
 
! style="width: 20%"| [[File:MiniLite.png |130x130px| link=AdminGuide:GettingStarted:MenuSistema]]
! style="width: 20%" | [[File:Procedure guidate.png |100x100px| link=Procedure guidate]]
! style="width: 20%" | [[File:Prodotti complementari.png |100x100px| link=REST API]]
|-
! [[AdminGuide:ConcettiBase|Concetti base]]
! [[AdminGuide:MenuOperativo|Menu operativo]]
! [[AdminGuide:MenuSistema|Menu di sistema]]
! [[Procedure guidate]] [[File:Lucchetto.png | 12x18px | link=Procedure guidate]]
! [[REST API|Documentazione<br/>API REST]]
<!--
== Setup and general information ==
== Setup and general information ==
* Introduction  
; Introduction  
* First time setup
; First time setup
** Virtual Machine license activation
: [[AdminGuide:FirstTime Setup:VirtualMachineLicenses|Virtual Machine licenses and activation]]
** Product registration
: Product registration
** Firmware installation
: Firmware installation
* License management
; License management
** Virtual Machines license and add-on
: Virtual Machines license and add-on
** Service licenses
: Service licenses
** Additional modules and software licenses
: Additional modules and software licenses
: [[AdminGuide:License Management:Multitenant|Multitenant license activation]]
; System management
: Clock settings
: Network settings
: SMTP settings
: Configuration backup and restore
: Firmware updates management
: High Availability
: SNMP Service configuration
: SSL certificates management


== Features and Services ==
== Features and Services ==
* Telephony features
; Telephony features
** SIPv2 (UDP, TCP, TLS and WebSocket; RTP and SRTP)
: SIPv2 (UDP, TCP, TLS and WebSocket; RTP and SRTP)
** Supported audio codecs (with transcoding) : G.711 (A.law, u.law), G.726, GSM, G.722 (wideband), G.729 (transcoding license required per channel), Opus  
: Supported audio codecs (with transcoding) : G.711 (A.law, u.law), G.726, GSM, G.722 (wideband), G.729 (transcoding license required per channel), Opus  
** Supported video codecs (passthrough only, no transcoding): VP8 H.264, H.263+, H.263, H.261
: Supported video codecs (passthrough only, no transcoding): VP8 H.264, H.263+, H.263, H.261
** Fax support (audio or T.38 passthrough, no relay or termination)
: Fax support (audio or T.38 passthrough, no relay or termination)
** Busy Lamp Field
: Busy Lamp Field
* Basic concepts
 
** [[AdminGuide:BasicConcepts:Users and roles|Users and user roles]]
: Call Handling principles
** [[AdminGuide:BasicConcepts:Extensions and SIP accounts|Extensions and SIP accounts]]
; Basic telephony services
** [[AdminGuide:BasicConcepts:Outbound lines|Outbound lines]]
: [[AdminGuide:Service:Blind Call Transfer|Blind Call Transfer]]
** Call Handling principles
: [[AdminGuide:Service:Attended Call Transfer and 3-Way Conference|Attended Call Transfer and 3-Way Conference]]
* Basic telephony services
: [[AdminGuide:Service:Call Parking|Call Parking]]
** Call Hold
: Call Hold and Music on Hold
** Attended and unattended Call Transfer
: [[AdminGuide:Service:InoltroIncondizionato|Unconditional Call Transfer]]
** Unconditional Call Transfer [[AdminGuide:Service:InoltroIncondizionato|Inoltro di chiamata incondizionato]]
: [[AdminGuide:Service:Call Pickup|Call Pickup (Direct or Supervised)]]
** Call Parking
: [[AdminGuide:Service:Group Call Pickup|Group Call Pickup (Direct or Supervised)]]
** Direct and group call pickup
: Calling Line Identification Restriction (CLIR) Service
** [[AdminGuide:Service:CLIR|Calling Line Identification Restriction (CLIR)]] Service
: [[AdminGuide:Service:Call Hunting and Ring Groups|Call Hunting and Ring Groups]]
** Call hunting and distribution groups
: Call Queueing (ACD)
** Call queueing (ACD)
: Day/night service based on timetables or manual switches
* Advanced telephony services
: [[AdminGuide:Service:SpeedDial|Speed Dial]]
** Multi-level IVR service
: Voice Mail
** Multi-room, multi-party dial-in conference service
** Call Completion to Busy Subscriber
** [[AdminGuide:Service:DirettoreSegretaria|Boss-Secretary]] service
** [[AdminGuide:Service:Paging|Paging]] service
** Call recording
** Hot Desking
* [[AdminGuide:Services:Additional services|Additional services]]


== Management GUI ==
; Advanced telephony services
* [[AdminGuide:GUI:Overview|Overview]]
: Multi-level IVR service
* [[AdminGuide:GUI:Management Menu|Management Menu]]
: [[AdminGuide:Service:Stanze MeetMe|Stanze MeetMe]]
* Operation menu
: [[AdminGuide:Service:CCBS | Call Completion to Busy Subscriber (CCBS)]]
**[[AdminGuide:GUI:Operation Menu:PBX|PBX]]
: [[AdminGuide:Service:Gruppi Direttore-Segretaria|Gruppi Direttore-Segretaria]]
**[[AdminGuide:GUI:Operation Menu:PBX Applications|PBX Applications]]
: [[AdminGuide:Service:Paging|Paging service]]
**[[AdminGuide:GUI:Operation Menu:Phonebook|Phonebook]]
: [[AdminGuide:Service:API Esterne|Inbound Call Routing via External API]]
**[[AdminGuide:GUI:Operation Menu:Logs|Logs]]
: Call Recording
**[[AdminGuide:GUI:Operation Menu:Provisioning|Provisioning]]
: [[AdminGuide:Service:LucchettoElettronico|Electronic Lock]]
**[[AdminGuide:GUI:Operation Menu:Sounds|Sounds]]
: Hot Desking
**[[AdminGuide:GUI:Operation Menu:System Settings|System Settings]]
: [[AdminGuide:Service:Fork2Mobile|Fork to Mobile]] and [[AdminGuide:Service:FastTransfer|Fast Transfer]]
**[[AdminGuide:GUI:Operation Menu:Troubleshooting|Troubleshooting]]
; Additional services
**[[AdminGuide:GUI:Operation Menu:File Browser|File Browser]]
: [[AdminGuide:Service:AutoProvisioning|Automated Telephone Provisioning]]
: [[AdminGuide:Service:CallAdmissionControl |Call Admission Control]]
: [[AdminGuide:Service:RestrictedOperatingMode|Restricted Operating Mode]]




== Management GUI ==
[[Interfaccia generale|Interfaccia di configurazione]]




[[AdminGuide:Services:Telephony services|Telephony services]]
; [[AdminGuide:GUI:Overview|Overview]]
; [[AdminGuide:GUI:Management Menu|Management Menu]]
; Operation menu
: [[AdminGuide:GUI:Operation Menu:PBX|PBX]]
: [[AdminGuide:GUI:Operation Menu:PBX Applications|PBX Applications]]
: [[AdminGuide:GUI:Operation Menu:Phonebook|Phonebook]]
: [[AdminGuide:GUI:Operation Menu:Logs|Logs]]
: [[AdminGuide:GUI:Operation Menu:Provisioning|Provisioning]]
: [[AdminGuide:GUI:Operation Menu:Sounds|Sounds]]
: [[AdminGuide:GUI:Operation Menu:System Settings|System Settings]]
: [[AdminGuide:GUI:Operation Menu:Troubleshooting|Troubleshooting]]
: [[AdminGuide:GUI:Operation Menu:File Browser|File Browser]]
-->

Versione attuale delle 14:05, 29 mag 2017

MiniLite.png MiniLite.png MiniLite.png Procedure guidate.png Prodotti complementari.png
Concetti base Menu operativo Menu di sistema Procedure guidate Lucchetto.png Documentazione
API REST
Estratto da "https://www.kalliope.com/wiki/index.php?title=AdminGuide:TableOfContents&oldid=2047"