Versione delle 10:55, 19 mag 2017

Manuale di amministrazione

Introduction

First time setup

Virtual Machine licenses and activation

Product registration

Firmware installation

License management

Virtual Machines license and add-on

Service licenses

Additional modules and software licenses

System management: Clock settings; Network settings; SMTP settings; Configuration backup and restore; Firmware updates management; High Availability; SNMP Service configuration; SSL certificates management
Management GUI: Interfaccia di configurazione

Telephony features: SIPv2 (UDP, TCP, TLS and WebSocket; RTP and SRTP); Supported audio codecs (with transcoding) : G.711 (A.law, u.law), G.726, GSM, G.722 (wideband), G.729 (transcoding license required per channel), Opus; Supported video codecs (passthrough only, no transcoding): VP8 H.264, H.263+, H.263, H.261; Fax support (audio or T.38 passthrough, no relay or termination); Busy Lamp Field
Basic concepts: Users and user roles; Extensions and SIP accounts; Outbound lines; Call Handling principles
Basic telephony services: Blind Call Transfer; Attended Call Transfer and 3-Way Conference; Call Parking; Call Hold and Music on Hold; Unconditional Call Transfer; Call Pickup (Direct or Supervised); Group Call Pickup (Direct or Supervised); Calling Line Identification Restriction (CLIR) Service; Call Hunting and Ring Groups; Call Queueing (ACD); Day/night service based on timetables or manual switches; Speed Dial; Voice Mail

Advanced telephony services: Multi-level IVR service; Multi-room, multi-party dial-in conference service; Call Completion to Busy Subscriber (CCBS); Boss-Secretary service; Paging service; Inbound Call Routing via External API; Call Recording; Electronic Lock; Hot Desking; Fork to Mobile and Fast Transfer
Additional services: Automated Telephone Provisioning

@@ Riga 52: / Riga 52: @@
 : Call Queueing (ACD)
 : Day/night service based on timetables or manual switches
-: Speed Dial
+: [[AdminGuide:Service:SpeedDial|Speed Dial]]
 : Voice Mail