Differenze tra le versioni di "AdminGuide:TableOfContents"
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| Riga 36: | Riga 36: | ||
: Call hunting and distribution groups | : Call hunting and distribution groups | ||
: Call queueing (ACD) | : Call queueing (ACD) | ||
: Day/night service based on timetables or manual switches | |||
; Advanced telephony services | ; Advanced telephony services | ||
: Multi-level IVR service | : Multi-level IVR service | ||
Versione delle 17:56, 22 feb 2017
Administration Guide
Setup and general information
- Introduction
- First time setup
- Virtual Machine license activation
- Product registration
- Firmware installation
- License management
- Virtual Machines license and add-on
- Service licenses
- Additional modules and software licenses
Features and Services
- Telephony features
- SIPv2 (UDP, TCP, TLS and WebSocket; RTP and SRTP)
- Supported audio codecs (with transcoding) : G.711 (A.law, u.law), G.726, GSM, G.722 (wideband), G.729 (transcoding license required per channel), Opus
- Supported video codecs (passthrough only, no transcoding): VP8 H.264, H.263+, H.263, H.261
- Fax support (audio or T.38 passthrough, no relay or termination)
- Busy Lamp Field
- Basic concepts
- Users and user roles
- Extensions and SIP accounts
- Outbound lines
- Call Handling principles
- Basic telephony services
- Call Hold
- Attended and unattended Call Transfer
- Unconditional Call Transfer Inoltro di chiamata incondizionato
- Call Parking
- Direct and group call pickup
- Calling Line Identification Restriction (CLIR) Service
- Call hunting and distribution groups
- Call queueing (ACD)
- Day/night service based on timetables or manual switches
- Advanced telephony services
- Multi-level IVR service
- Multi-room, multi-party dial-in conference service
- Call Completion to Busy Subscriber
- Boss-Secretary service
- Paging service
- Call recording
- Hot Desking
- Additional services