Kalliope Hotel/en - Cronologia

Troccoli il 14:19, 1 mar 2022

2022-03-01T14:19:18Z

← Versione meno recente		Versione delle 14:19, 1 mar 2022
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	The following settings are a consequence of the assigned template (adjustable from the "List of Room Templates" panel, the same used for standard extensions templates) with the possibility of overriding each setting. When creating a new room template, default values are initialized to those specified in the "Default values of room templates" panel. The room configuration parameters that can be inherited from the template are:		The following settings are a consequence of the assigned template (adjustable from the "List of Room Templates" panel, the same used for standard extensions templates) with the possibility of overriding each setting. When creating a new room template, default values are initialized to those specified in the "Default values of room templates" panel. The room configuration parameters that can be inherited from the template are:
	* '''Show in local phonebook''': Enables or disables the display of the extension in the extension phonebook		* '''Show in local phonebook''': Enables or disables the display of the extension in the extension phonebook
	* '''~~LDAP~~ publishing mode''': Indicates how the extension is published in LDAP among the various options available, in a similar way as for extensions		* '''Ldap publishing mode''': Indicates how the extension is published in LDAP among the various options available, in a similar way as for extensions
	* '''Organization/~~department~~''': these two configuration attributes are used as filtering parameters within the Receptionist dashboard, where they are interpreted with the label "Building" and "Floor"		* '''Organization/Organizational unit''': these two configuration attributes are used as filtering parameters within the Receptionist dashboard, where they are interpreted with the label "Building" and "Floor"
	* '''Standard ~~and restricted outgoing~~ routing class''': as for extensions, these two classes define the type (and routing) of external calls allowed. When a room is in the "free" state (i.e. not occupied), the restricted class is assigned to it, while when it is in the "occupied" state (i.e. associated with a guest, after check-in), it is possible to select from the room management widget which of the two classes it uses. In this way, it is possible to prevent outgoing calls to the phones of the rooms, even if they are occupied, and eventually unblock them upon request of the guest		* '''Standard/Restricted outbound routing class''': as for extensions, these two classes define the type (and routing) of external calls allowed. When a room is in the "free" state (i.e. not occupied), the restricted class is assigned to it, while when it is in the "occupied" state (i.e. associated with a guest, after check-in), it is possible to select from the room management widget which of the two classes it uses. In this way, it is possible to prevent outgoing calls to the phones of the rooms, even if they are occupied, and eventually unblock them upon request of the guest
	* '''~~Simultaneous calls~~ limit ~~and busy~~ level''': identical to the same settings of the extension, they allow to define respectively the maximum number of simultaneous calls possible for the extension and the number of calls in progress on an extension upon reaching which this must be considered busy (and therefore any further attempt to call this extension will end with this result);		* '''Calls limit/Busy level''': identical to the same settings of the extension, they allow to define respectively the maximum number of simultaneous calls possible for the extension and the number of calls in progress on an extension upon reaching which this must be considered busy (and therefore any further attempt to call this extension will end with this result);
	* '''Failovers''': as in the case of standard extensions, indicate how a call destined to the extension that ends with one of the three possible outcomes (not answered, busy, not available) should be handled for each of the three possible origins (internal, external or transfer to the extension).		* '''Failovers''': as in the case of standard extensions, indicate how a call destined to the extension that ends with one of the three possible outcomes (not answered, busy, not available) should be handled for each of the three possible origins (internal, external or transfer to the extension).
			[[File:Edit Hotel Room Template.JPG]]

	== Alarm clock service ==		== Alarm clock service ==

Troccoli il 14:08, 1 mar 2022

2022-03-01T14:08:55Z

← Versione meno recente		Versione delle 14:08, 1 mar 2022
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	* '''Add existing account / create account''': allows you to associate one or more previously created SIP accounts with the extension, or to create one in line with the room configuration;		* '''Add existing account / create account''': allows you to associate one or more previously created SIP accounts with the extension, or to create one in line with the room configuration;
	* '''Extension template''': indicates the template containing the default parameters to be used for the selected extension type. All the other attributes present in the panel import the default values but it is possible to overwrite them if necessary.		* '''Extension template''': indicates the template containing the default parameters to be used for the selected extension type. All the other attributes present in the panel import the default values but it is possible to overwrite them if necessary.
	[[File:~~Nuova_camera~~.~~png~~]]		[[File:New Hotel Room.JPG]]

	The following settings are a consequence of the assigned template (adjustable from the "List of Room Templates" panel, the same used for standard extensions templates) with the possibility of overriding each setting. When creating a new room template, default values are initialized to those specified in the "Default values of room templates" panel. The room configuration parameters that can be inherited from the template are:		The following settings are a consequence of the assigned template (adjustable from the "List of Room Templates" panel, the same used for standard extensions templates) with the possibility of overriding each setting. When creating a new room template, default values are initialized to those specified in the "Default values of room templates" panel. The room configuration parameters that can be inherited from the template are:

Troccoli il 14:02, 1 mar 2022

2022-03-01T14:02:23Z

← Versione meno recente		Versione delle 14:02, 1 mar 2022
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	As for the standard extensions, it’s possible to assign one or more SIP accounts to those of the rooms and it can be used on one or more room extensions; unlike the extensions, there is no particular distinction for the SIP accounts used in the room extensions, so before proceeding to the creation of the rooms it is possible to create the necessary accounts through the usual SIP account management panel, in the "PBX" menu > "Extensions and Accounts". As for the extensions, to facilitate the creation of many rooms, it is possible to use the massive import procedure by XLS/CSV file, using as a template the file available by clicking on the link "Massive import of rooms".		As for the standard extensions, it’s possible to assign one or more SIP accounts to those of the rooms and it can be used on one or more room extensions; unlike the extensions, there is no particular distinction for the SIP accounts used in the room extensions, so before proceeding to the creation of the rooms it is possible to create the necessary accounts through the usual SIP account management panel, in the "PBX" menu > "Extensions and Accounts". As for the extensions, to facilitate the creation of many rooms, it is possible to use the massive import procedure by XLS/CSV file, using as a template the file available by clicking on the link "Massive import of rooms".

	[[File:~~Lista camere~~.~~png~~]]		[[File:Hotel Room List.JPG]]

	Selecting "'''Add new room'''" it is possible to add a room to the list and configure it. As indicated above, rooms' configuration follows the extensions' configuration by replicating the principle of configuration using templates; the parameters available for the configuration of the rooms are a subset of those of the standard interiors.		Selecting "'''Add new room'''" it is possible to add a room to the list and configure it. As indicated above, rooms' configuration follows the extensions' configuration by replicating the principle of configuration using templates; the parameters available for the configuration of the rooms are a subset of those of the standard interiors.

Troccoli il 13:59, 1 mar 2022

2022-03-01T13:59:42Z

← Versione meno recente		Versione delle 13:59, 1 mar 2022
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	When the service is enabled, the relative selection will be displayed in the numbering plan in read-only mode. The other option allows to enable or disable the blocking of direct calls between rooms.		When the service is enabled, the relative selection will be displayed in the numbering plan in read-only mode. The other option allows to enable or disable the blocking of direct calls between rooms.
	With the active block, it will not be possible to make direct calls from one room to another; the rooms will still be able to call the other extensions of the central unit (or be called by them) or other selections of the numbering plan.<br>		With the active block, it will not be possible to make direct calls from one room to another; the rooms will still be able to call the other extensions of the central unit (or be called by them) or other selections of the numbering plan.<br>
	[[File:~~Immagine1~~.~~png~~]]		[[File:Hotel Settings.JPG]]
	=== Rooms configuration ===		=== Rooms configuration ===
	The configuration of the rooms is carried out in a similar way to what is done for the configuration of standard extensions.		The configuration of the rooms is carried out in a similar way to what is done for the configuration of standard extensions.

Troccoli il 13:16, 23 feb 2022

2022-02-23T13:16:26Z

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Troccoli il 09:54, 16 feb 2022

2022-02-16T09:54:02Z

← Versione meno recente		Versione delle 09:54, 16 feb 2022
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	[[File:Lista camere.png]]		[[File:Lista camere.png]]

	~~<div class="mw-translate-fuzzy">~~
	By selecting "'''Add new room'''" it is possible to add a room to the list and configure it. As indicated above, the configuration of the rooms follows the configuration of the extensions by replicating the principle of configuration using templates; the parameters available for the configuration of the rooms are a subset of those of the standard interiors.		By selecting "'''Add new room'''" it is possible to add a room to the list and configure it. As indicated above, the configuration of the rooms follows the configuration of the extensions by replicating the principle of configuration using templates; the parameters available for the configuration of the rooms are a subset of those of the standard interiors.
	The configuration parameters of a room are:		The configuration parameters of a room are:
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	* '''Extension template''': indicates the template containing the default parameters to be used for the selected extension type. All the other attributes present in the panel import the default values but it is possible to overwrite them if necessary.		* '''Extension template''': indicates the template containing the default parameters to be used for the selected extension type. All the other attributes present in the panel import the default values but it is possible to overwrite them if necessary.
	[[File:Nuova_camera.png]]		[[File:Nuova_camera.png]]
	~~</div>~~

	~~<div class="mw-translate-fuzzy">~~
	The following settings are a consequence of the assigned template (modifiable from the "List of Room Templates" panel, the same used used for standard extensions templates) with the possibility of overriding each setting. When creating a new room template the default values are initialized to those specified in the "Default values of room templates" panel. The room configuration parameters that can be inherited from the template are:		The following settings are a consequence of the assigned template (modifiable from the "List of Room Templates" panel, the same used used for standard extensions templates) with the possibility of overriding each setting. When creating a new room template the default values are initialized to those specified in the "Default values of room templates" panel. The room configuration parameters that can be inherited from the template are:
	* '''Show in local phonebook''': Enables or disables the display of the extension in the extension phonebook		* '''Show in local phonebook''': Enables or disables the display of the extension in the extension phonebook
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	* '''Organization/department''': these two configuration attributes are used as filtering parameters within the Receptionist dashboard, where they are interpreted with the label "Building" and "Floor"		* '''Organization/department''': these two configuration attributes are used as filtering parameters within the Receptionist dashboard, where they are interpreted with the label "Building" and "Floor"
	* '''Standard and restricted outgoing routing class''': as for extensions, these two classes define the type (and routing) of external calls allowed. When a room is in the "free" state (i.e. not occupied), the restricted class is assigned to it, while when it is in the "occupied" state (i.e. associated to a guest, after check-in) it is possible to select from the room management widget which of the 2 classes it uses. In this way it is possible to prevent outgoing calls to the phones of the rooms, even if they are occupied, and eventually unblock them upon request of the guest		* '''Standard and restricted outgoing routing class''': as for extensions, these two classes define the type (and routing) of external calls allowed. When a room is in the "free" state (i.e. not occupied), the restricted class is assigned to it, while when it is in the "occupied" state (i.e. associated to a guest, after check-in) it is possible to select from the room management widget which of the 2 classes it uses. In this way it is possible to prevent outgoing calls to the phones of the rooms, even if they are occupied, and eventually unblock them upon request of the guest
	* '''Simultaneous calls limit and busy level''': identical to the same settings of the extension, they allow to define respectively the maximum number of simultaneous calls possible for the extension and the number of calls in progress on an extension upon reaching which~~???~~ this must be considered busy (and therefore any further attempt to call this extension will end with this result);		* '''Simultaneous calls limit and busy level''': identical to the same settings of the extension, they allow to define respectively the maximum number of simultaneous calls possible for the extension and the number of calls in progress on an extension upon reaching which this must be considered busy (and therefore any further attempt to call this extension will end with this result);
	* '''Failovers''': as in the case of standard extensions, indicate how a call destined to the extension that ends with one of the three possible outcomes (not answered, busy, not available) should be handled for each of the three possible origins (internal, external or transfer to the extension).		* '''Failovers''': as in the case of standard extensions, indicate how a call destined to the extension that ends with one of the three possible outcomes (not answered, busy, not available) should be handled for each of the three possible origins (internal, external or transfer to the extension).
	~~</div>~~

	== Alarm clock service ==		== Alarm clock service ==
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	Together to the check-in, it is possible to choose which of the two enabling classes (to external calls) to attribute to the room. This setting is editable afterwards going back to the detail panel of the room.		Together to the check-in, it is possible to choose which of the two enabling classes (to external calls) to attribute to the room. This setting is editable afterwards going back to the detail panel of the room.

	~~<div class="mw-translate-fuzzy">~~
	During the check-in operation it is possible to enter the following data associated with the room:		During the check-in operation it is possible to enter the following data associated with the room:
	* '''Owner (required)''': name of the person to whom the room is registered. Additional guests can be added by selecting "Add Additional". When filtering the rooms from the dashboard, the free text search operates on all the names entered		* '''Owner (required)''': name of the person to whom the room is registered. Additional guests can be added by selecting "Add Additional". When filtering the rooms from the dashboard, the free text search operates on all the names entered
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	In this panel it is possible to view the history of reservations for each room, displaying date and time of check-in and check-out, name of guests and any notes.		In this panel it is possible to view the history of reservations for each room, displaying date and time of check-in and check-out, name of guests and any notes.
	For each room it is also possible to download the XLSX report with the list of calls made by the guests of the specific room within the period of occupancy. The panel contains both the current occupations (for which the check-out timestamp is empty) and the past ones. The guest information and notes present at the check-out time are saved in the reservation history.		For each room it is also possible to download the XLSX report with the list of calls made by the guests of the specific room within the period of occupancy. The panel contains both the current occupations (for which the check-out timestamp is empty) and the past ones. The guest information and notes present at the check-out time are saved in the reservation history.
	~~</div>~~

	[[File:Storico prenotazioni.png]]		[[File:Storico prenotazioni.png]]

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2022-02-16T09:40:59Z

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← Versione meno recente		Versione delle 09:40, 16 feb 2022
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	[[File:Lista camere.png]]		[[File:Lista camere.png]]

			<div class="mw-translate-fuzzy">
	By selecting "'''Add new room'''" it is possible to add a room to the list and configure it. As indicated above, the configuration of the rooms follows the configuration of the extensions by replicating the principle of configuration using templates; the parameters available for the configuration of the rooms are a subset of those of the standard interiors.		By selecting "'''Add new room'''" it is possible to add a room to the list and configure it. As indicated above, the configuration of the rooms follows the configuration of the extensions by replicating the principle of configuration using templates; the parameters available for the configuration of the rooms are a subset of those of the standard interiors.
	The configuration parameters of a room are:		The configuration parameters of a room are:
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	* '''Extension template''': indicates the template containing the default parameters to be used for the selected extension type. All the other attributes present in the panel import the default values but it is possible to overwrite them if necessary.		* '''Extension template''': indicates the template containing the default parameters to be used for the selected extension type. All the other attributes present in the panel import the default values but it is possible to overwrite them if necessary.
	[[File:Nuova_camera.png]]		[[File:Nuova_camera.png]]
			</div>

			<div class="mw-translate-fuzzy">
	The following settings are a consequence of the assigned template (modifiable from the "List of Room Templates" panel, the same used used for standard extensions templates) with the possibility of overriding each setting. When creating a new room template the default values are initialized to those specified in the "Default values of room templates" panel. The room configuration parameters that can be inherited from the template are:		The following settings are a consequence of the assigned template (modifiable from the "List of Room Templates" panel, the same used used for standard extensions templates) with the possibility of overriding each setting. When creating a new room template the default values are initialized to those specified in the "Default values of room templates" panel. The room configuration parameters that can be inherited from the template are:
	* '''Show in local phonebook''': Enables or disables the display of the extension in the extension phonebook		* '''Show in local phonebook''': Enables or disables the display of the extension in the extension phonebook
Riga 51:		Riga 54:
	* '''Simultaneous calls limit and busy level''': identical to the same settings of the extension, they allow to define respectively the maximum number of simultaneous calls possible for the extension and the number of calls in progress on an extension upon reaching which??? this must be considered busy (and therefore any further attempt to call this extension will end with this result);		* '''Simultaneous calls limit and busy level''': identical to the same settings of the extension, they allow to define respectively the maximum number of simultaneous calls possible for the extension and the number of calls in progress on an extension upon reaching which??? this must be considered busy (and therefore any further attempt to call this extension will end with this result);
	* '''Failovers''': as in the case of standard extensions, indicate how a call destined to the extension that ends with one of the three possible outcomes (not answered, busy, not available) should be handled for each of the three possible origins (internal, external or transfer to the extension).		* '''Failovers''': as in the case of standard extensions, indicate how a call destined to the extension that ends with one of the three possible outcomes (not answered, busy, not available) should be handled for each of the three possible origins (internal, external or transfer to the extension).
			</div>

	== Alarm clock service ==		== Alarm clock service ==
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	Together to the check-in, it is possible to choose which of the two enabling classes (to external calls) to attribute to the room. This setting is editable afterwards going back to the detail panel of the room.		Together to the check-in, it is possible to choose which of the two enabling classes (to external calls) to attribute to the room. This setting is editable afterwards going back to the detail panel of the room.

			<div class="mw-translate-fuzzy">
	During the check-in operation it is possible to enter the following data associated with the room:		During the check-in operation it is possible to enter the following data associated with the room:
	* '''Owner (required)''': name of the person to whom the room is registered. Additional guests can be added by selecting "Add Additional". When filtering the rooms from the dashboard, the free text search operates on all the names entered		* '''Owner (required)''': name of the person to whom the room is registered. Additional guests can be added by selecting "Add Additional". When filtering the rooms from the dashboard, the free text search operates on all the names entered
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	In this panel it is possible to view the history of reservations for each room, displaying date and time of check-in and check-out, name of guests and any notes.		In this panel it is possible to view the history of reservations for each room, displaying date and time of check-in and check-out, name of guests and any notes.
	For each room it is also possible to download the XLSX report with the list of calls made by the guests of the specific room within the period of occupancy. The panel contains both the current occupations (for which the check-out timestamp is empty) and the past ones. The guest information and notes present at the check-out time are saved in the reservation history.		For each room it is also possible to download the XLSX report with the list of calls made by the guests of the specific room within the period of occupancy. The panel contains both the current occupations (for which the check-out timestamp is empty) and the past ones. The guest information and notes present at the check-out time are saved in the reservation history.
			</div>

	[[File:Storico prenotazioni.png]]		[[File:Storico prenotazioni.png]]

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2022-02-16T09:32:41Z

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← Versione meno recente		Versione delle 09:32, 16 feb 2022
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	* Default values of room templates		* Default values of room templates
	* Global settings		* Global settings
	== Global settings ==		=== Global settings ===
	In this panel it is possible to set the prefix of the numerical selection that you need to type to set a clean/dirty room by telephone. From inside each room it’s possible to make a call to this prefix followed by the number 0 to mark the room as clean or by the number 1 to mark the room as dirty. For example, if the code 33 is configured as a prefix, to mark the room as clean it is sufficient to call 330 from the room telephone.		In this panel it is possible to set the prefix of the numerical selection that you need to type to set a clean/dirty room by telephone. From inside each room it’s possible to make a call to this prefix followed by the number 0 to mark the room as clean or by the number 1 to mark the room as dirty. For example, if the code 33 is configured as a prefix, to mark the room as clean it is sufficient to call 330 from the room telephone.
	When the service is enabled, in the numbering plan the relative selection will be displayed in read-only mode. The other option allows to enable or disable the blocking of direct calls between rooms.		When the service is enabled, in the numbering plan the relative selection will be displayed in read-only mode. The other option allows to enable or disable the blocking of direct calls between rooms.
	With the active block, it will not be possible to make direct calls from one room to another; the rooms will still be able to call the other extensions of the central unit (or be called by them) or other selections of the numbering plan.		With the active block, it will not be possible to make direct calls from one room to another; the rooms will still be able to call the other extensions of the central unit (or be called by them) or other selections of the numbering plan.<br>
	[[File:Immagine1.png]]		[[File:Immagine1.png]]
	== Rooms configuration ==		=== Rooms configuration ===
	The configuration of the rooms is carried out in a similar way to what is done for the configuration of standard extensions.		The configuration of the rooms is carried out in a similar way to what is done for the configuration of standard extensions.
	Also in this case there is a configuration mechanism based on templates to manage the settings common to multiple rooms and a panel in which to specify the default values that will be used each time a new room template is created.		Also in this case there is a configuration mechanism based on templates to manage the settings common to multiple rooms and a panel in which to specify the default values that will be used each time a new room template is created.
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	== Documentation of debits (Billing Service) ==		== Documentation of debits (Billing Service) ==
	The Debit Documentation service present on KalliopePBX (currently available as a component included in the Hotel Module license), allows the calculation of the costs of calls made from each extension associated with a room, through the definition of a cost profile that can be differentiated according to the destination (with a certain prefix, exact numbers, all other numbers) and the outgoing line used. For further information [[Documentazione_addebiti/en\|click here]]		The Debit Documentation service present on KalliopePBX (currently available as a component included in the Hotel Module license), allows the calculation of the costs of calls made from each extension associated with a room, through the definition of a cost profile that can be differentiated according to the destination (with a certain prefix, exact numbers, all other numbers) and the outgoing line used. For further information [[Documentazione_addebiti/en\|click here]].

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2022-02-16T09:31:25Z

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← Versione meno recente		Versione delle 09:31, 16 feb 2022
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	* '''Receptionist panel''': this panel is used by the hotel receptionists for the ordinary management of the rooms and related services, including the occupancy status, the guest name, any notes and the next set of alarms. For each room it is possible to access a detailed status panel, in which the room data can be viewed in detail and related operations can be carried out (activation of an alarm clock, check-in/check-out, setting the name of the main guest, etc.).		* '''Receptionist panel''': this panel is used by the hotel receptionists for the ordinary management of the rooms and related services, including the occupancy status, the guest name, any notes and the next set of alarms. For each room it is possible to access a detailed status panel, in which the room data can be viewed in detail and related operations can be carried out (activation of an alarm clock, check-in/check-out, setting the name of the main guest, etc.).

	* '''Check-in/check-out service''': this service changes the occupancy status of a specific room from "free" to "occupied" and the other way around. ~~??? o vice versa~~		* '''Check-in/check-out service''': this service changes the occupancy status of a specific room from "free" to "occupied" and the other way around. The status change events are time stamped and are used to generate the debits documentation report for calls made from the room telephone, according to the configured rates (available from firmware 4.9.6). It is also possible to differentiate access to telephone services in each of the "free" and "busy" states of the room, using the Enabling Classes mechanism.
	The status change events are time stamped and are used to generate the debits documentation report for calls made from the room telephone, according to the configured rates (available from firmware 4.9.6). It is also possible to differentiate access to telephone services in each of the "free" and "busy" states of the room, using the Enabling Classes mechanism.

	* '''Alarm clock service''': this service allows to generate a call at a predetermined time to the extension associated with a room; the response from the guest can be answering the call, or by explicit confirmation before or after listening to the wake-up message; in case of no confirmation, the system can repeat the call several times, according to the configuration made for the service. The programming of the alarm can be done via web through the receptionist panel; for each room can be active more alarms, even at different times for each day.		* '''Alarm clock service''': this service allows to generate a call at a predetermined time to the extension associated with a room; the response from the guest can be answering the call, or by explicit confirmation before or after listening to the wake-up message; in case of no confirmation, the system can repeat the call several times, according to the configuration made for the service. The programming of the alarm can be done via web through the receptionist panel; for each room can be active more alarms, even at different times for each day.

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2022-02-16T09:29:44Z

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