Kalliope Attendant Console/en - Cronologia

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	* KCTI password: the password assigned to the user		* KCTI password: the password assigned to the user

	'''N.B.''': The username and password are the same as the credentials on the ''System'' -> ''[[AdminGuide:~~GUI:OperatingMenu~~:~~UsersManagement~~/en\|Users management]]'' page on KalliopePBX V4.		<div class="mw-translate-fuzzy">
			'''N.B.''': The username and password are the same as the credentials on the ''System Settings'' -> ''[[AdminGuide:BasicConcepts:Users_and_roles/en\|Users management]]'' page on KalliopePBX V4.
			</div>

	===Services===		===Services===

Troccoli il 09:00, 21 set 2022

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	~~<div class="mw-translate-fuzzy">~~		For instructions on activating the KATC license on KalliopePBX V4, see the [[AdminGuide:BasicConcepts:Licenses/en\|licenses]] page.
	For instructions on ~~how to activate~~ the KATC license on KalliopePBX V4, see the [[AdminGuide:BasicConcepts:Licenses/en\|licenses]] page.
	~~</div>~~

	'''System requirements''':		'''System requirements''':

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2022-04-21T09:49:27Z

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	For instructions on how to activate the KATC license on KalliopePBX V4, see the [[AdminGuide:~~GUI:OperatingMenu~~:Licenses/en\|licenses]] page.		<div class="mw-translate-fuzzy">
			For instructions on how to activate the KATC license on KalliopePBX V4, see the [[AdminGuide:BasicConcepts:Licenses/en\|licenses]] page.
			</div>

	'''System requirements''':		'''System requirements''':

Troccoli il 16:51, 7 apr 2022

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	<div class="noutonum" style="float: right">__TOC__</div>		<div class="noutonum" style="float: right">__TOC__</div>
	==Introduction==		==Introduction==
	KalliopeATC (or KATC) is an accessory application of the KalliopePBX VoIP ~~PBX~~ that incorporates features specially designed for phone operators into KalliopePhone's usual features.		KalliopeATC (or KATC) is an accessory application of the KalliopePBX VoIP that incorporates features specially designed for phone operators into KalliopePhone's usual features.

	KATC is available for Windows.		KATC is available for Windows.

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	==User Manual==		==User Manual==
	The ~~KalliopeCTI 4~~ user manual is available in pdf format at this [http://www.kalliopepbx.com/it/download/manualistica?download=9:kalliopeatc-manuale-utente link].		The KATC v4 user manual is available in pdf format at this [http://www.kalliopepbx.com/it/download/manualistica?download=9:kalliopeatc-manuale-utente link].

Silvia il 11:05, 16 mag 2018

2018-05-16T11:05:37Z

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	*Arrival of call: the action will be executed when the phone begins to ring		*Arrival of call: the action will be executed when the phone begins to ring
	*Answering call: the action will be executed when the user answers a call		*Answering call: the action will be executed when the user answers a call
	*End of call: the action will be executed when the call is ~~ended~~, either by the local user or by the remote one		*End of call: the action will be executed when the call is terminated, either by the local user or by the remote one

	For each of these events, you can choose one or more actions of two types:		For each of these events, you can choose one or more actions of two types:

Silvia il 08:22, 20 mar 2018

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	===Audio settings===		===Audio settings===
	This tab is only available in KATC Phone mode and lets you select the audio ~~device~~ to use for audio input (microphone), audio output (to listen to the call), and for notifications (audio output for the ringtone and other notifications).		This tab is only available in KATC Phone mode and lets you select the audio devices to use for audio input (microphone), audio output (to listen to the call), and for notifications (audio output for the ringtone and other notifications).

	==User Manual==		==User Manual==
	The KalliopeCTI 4 user manual is available in pdf format at this [http://www.kalliopepbx.com/it/download/manualistica?download=9:kalliopeatc-manuale-utente link].		The KalliopeCTI 4 user manual is available in pdf format at this [http://www.kalliopepbx.com/it/download/manualistica?download=9:kalliopeatc-manuale-utente link].

Silvia: Creata pagina con "==User Manual== The KalliopeCTI 4 user manual is available in pdf format at this [http://www.kalliopepbx.com/it/download/manualistica?download=9:kalliopeatc-manuale-utente link]."

2018-02-27T11:12:21Z

Creata pagina con "==User Manual== The KalliopeCTI 4 user manual is available in pdf format at this [http://www.kalliopepbx.com/it/download/manualistica?download=9:kalliopeatc-manuale-utente link]."

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	This tab is only available in KATC Phone mode and lets you select the audio device to use for audio input (microphone), audio output (to listen to the call), and for notifications (audio output for the ringtone and other notifications).		This tab is only available in KATC Phone mode and lets you select the audio device to use for audio input (microphone), audio output (to listen to the call), and for notifications (audio output for the ringtone and other notifications).

	==~~Manuale Utente~~==		==User Manual==
	~~Il manuale utente~~ KalliopeCTI 4 ~~è disponibile~~ in ~~formato~~ pdf ~~al seguente~~ [http://www.kalliopepbx.com/it/download/manualistica?download=9:kalliopeatc-manuale-utente link].		The KalliopeCTI 4 user manual is available in pdf format at this [http://www.kalliopepbx.com/it/download/manualistica?download=9:kalliopeatc-manuale-utente link].

Silvia: Creata pagina con "===Audio settings=== This tab is only available in KATC Phone mode and lets you select the audio device to use for audio input (microphone), audio output (to listen to the cal..."

2018-02-27T11:12:11Z

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	Once the action has been saved, you can always edit or delete it by selecting it and clicking on Edit action/Delete action. For each action you can indicate whether it must be executed only on calls from external users or on calls between extensions as well, and whether or not it must also be executed on outbound calls.		Once the action has been saved, you can always edit or delete it by selecting it and clicking on Edit action/Delete action. For each action you can indicate whether it must be executed only on calls from external users or on calls between extensions as well, and whether or not it must also be executed on outbound calls.

	===~~Impostazioni audio~~===		===Audio settings===
	~~Questo pannello è disponibile solo~~ in ~~modalità~~ KATC Phone~~, e permette di modificare i~~ device audio ~~da utilizzare per il microfono~~ (~~l’ingresso audio~~), ~~per l’ascolto~~ (~~l’uscita audio per ascoltare la conversazione~~) ~~e per le notifiche~~ (~~l’uscita~~ audio ~~per la suoneria e le altre notifiche~~).		This tab is only available in KATC Phone mode and lets you select the audio device to use for audio input (microphone), audio output (to listen to the call), and for notifications (audio output for the ringtone and other notifications).

	==Manuale Utente==		==Manuale Utente==
	Il manuale utente KalliopeCTI 4 è disponibile in formato pdf al seguente [http://www.kalliopepbx.com/it/download/manualistica?download=9:kalliopeatc-manuale-utente link].		Il manuale utente KalliopeCTI 4 è disponibile in formato pdf al seguente [http://www.kalliopepbx.com/it/download/manualistica?download=9:kalliopeatc-manuale-utente link].

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2018-02-27T11:11:58Z

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	The figure to the side shows the automatic event configuration tab. The table on the top part of the tab contains the list of configured actions, showing the type of event ("IN" = arrival of call, "RIS" = answering call, "FIN" = end of call), the action type ("EXE" = execute an external process, "URL" = open a dynamic URL), and the action details.		The figure to the side shows the automatic event configuration tab. The table on the top part of the tab contains the list of configured actions, showing the type of event ("IN" = arrival of call, "RIS" = answering call, "FIN" = end of call), the action type ("EXE" = execute an external process, "URL" = open a dynamic URL), and the action details.

	~~Una volta salvata un’azione~~, ~~è sempre possibile modificarla o eliminarla semplicemente selezionandola nella tabella e cliccando sull’apposito tasto (Modifica azione~~/~~Elimina azione)~~.		Once the action has been saved, you can always edit or delete it by selecting it and clicking on Edit action/Delete action. For each action you can indicate whether it must be executed only on calls from external users or on calls between extensions as well, and whether or not it must also be executed on outbound calls.
	~~Per ciascuna azione è possibile indicare se deve essere applicata anche nel caso di chiamate tra interni o solo quando l’utente remoto è una utenza esterna e~~, ~~inoltre, se deve essere applicata anche per le chiamate uscenti~~.

	===Impostazioni audio===		===Impostazioni audio===