AdminGuide:Service:HotDesking/en - Cronologia

Troccoli il 13:15, 20 set 2022

2022-09-20T13:15:44Z

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	Inbound calls will therefore be simultaneously presented to all static terminals as well as the single Hot Desking terminal.		Inbound calls will therefore be simultaneously presented to all static terminals as well as the single Hot Desking terminal.

	The Busy Level and number of concurrent calls for each user is specified in the [[AdminGuide:~~GUI~~:~~OperatingMenu:Extensions~~/en\|Extensions]] page.		The Busy Level and number of concurrent calls for each user is specified in the [[AdminGuide:BasicConcepts:Extensions_and_SIP_accounts/en#Extensions_configuration\|Extensions]] page.

	A user can log into the Hot Desking service by calling their extension from a terminal that is not linked to any extension. KalliopePBX will then ask for their password and the user must input their service PIN followed by # (if # is not pressed the system will still accept the PIN 5 seconds after the last number has been dialed). The system will confirm the login by playing the "Logged in" audio file. The phone will be dynamically reconfigured and the display will show the user information.		A user can log into the Hot Desking service by calling their extension from a terminal that is not linked to any extension. KalliopePBX will then ask for their password and the user must input their service PIN followed by # (if # is not pressed the system will still accept the PIN 5 seconds after the last number has been dialed). The system will confirm the login by playing the "Logged in" audio file. The phone will be dynamically reconfigured and the display will show the user information.
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	[[File:App pbx, hot desking.png\|destra\|300px]]		[[File:App pbx, hot desking.png\|destra\|300px]]

	~~<div class="mw-translate-fuzzy">~~		The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX applications page, but certain settings will need to be edited in the [[AdminGuide:BasicConcepts:Extensions_and_SIP_accounts/en#Extensions_configuration\|Extensions]] page and the [[AdminGuide:Service:NumberingPlan/en\|numbering plan]].
	The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX applications page, but certain settings will need to be edited in the [[AdminGuide:~~GUI~~:~~OperatingMenu:Extensions~~/en\|Extensions]] page and the [[AdminGuide:~~GUI:OperatingMenu~~:NumberingPlan/en\|numbering plan]].

	Before configuring the service you must first insert the device (including model, MAC address, and IP address) in the provisioning page without linking it to a SIP account. You can omit the template, as it will be configured in the Hot Desking page.		Before configuring the service you must first insert the device (including model, MAC address, and IP address) in the provisioning page without linking it to a SIP account. You can omit the template, as it will be configured in the Hot Desking page.
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	'''N.B.''': The Hot Desking flag and the SIP account template are configuration parameters present in the extension template, and they can be overwritten.		'''N.B.''': The Hot Desking flag and the SIP account template are configuration parameters present in the extension template, and they can be overwritten.
	~~</div>~~

	===Hot Desking page description===		===Hot Desking page description===

Troccoli: Creata pagina con "The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX a..."

2022-04-21T15:18:52Z

Creata pagina con "The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX a..."

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	[[File:App pbx, hot desking.png\|destra\|300px]]		[[File:App pbx, hot desking.png\|destra\|300px]]

			<div class="mw-translate-fuzzy">
	The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX applications page, but certain settings will need to be edited in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page and the [[AdminGuide:GUI:OperatingMenu:NumberingPlan/en\|numbering plan]].		The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX applications page, but certain settings will need to be edited in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page and the [[AdminGuide:GUI:OperatingMenu:NumberingPlan/en\|numbering plan]].

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	'''N.B.''': The Hot Desking flag and the SIP account template are configuration parameters present in the extension template, and they can be overwritten.		'''N.B.''': The Hot Desking flag and the SIP account template are configuration parameters present in the extension template, and they can be overwritten.
			</div>

	===Hot Desking page description===		===Hot Desking page description===

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2022-04-21T15:16:16Z

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	For a full list of certified phones and the relative firmware versions, please see the Interoperability section.		For a full list of certified phones and the relative firmware versions, please see the Interoperability section.

	~~<div class="mw-translate-fuzzy">~~
	==Configuration==		==Configuration==
			[[File:App pbx, hot desking.png\|destra\|300px]]

	The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX applications page, but certain settings will need to be edited in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page and the [[AdminGuide:GUI:OperatingMenu:NumberingPlan/en\|numbering plan]].		The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX applications page, but certain settings will need to be edited in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page and the [[AdminGuide:GUI:OperatingMenu:NumberingPlan/en\|numbering plan]].

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	'''N.B.''': The Hot Desking flag and the SIP account template are configuration parameters present in the extension template, and they can be overwritten.		'''N.B.''': The Hot Desking flag and the SIP account template are configuration parameters present in the extension template, and they can be overwritten.
	~~</div>~~

	~~La configurazione del servizio Hot Desking interessa vari punti dell’interfaccia web di KalliopePBX.<br>~~
	La configurazione principale si effettua tramite il pannello omonimo, raggiungibile dal menu “Applicazioni PBX”, ma sono interessati anche i pannelli di configurazione degli [[AdminGuide:GUI:OperatingMenu:Extensions\|interni]] (e dei template) ed il [[AdminGuide:GUI:OperatingMenu:NumberingPlan\|piano di numerazione]]<br>
	Prima di configurare il servizio è necessario, come operazione preliminare, andare a inserire i device (comprensivi di modello, indirizzo MAC e indirizzamento IP) nel pannello di provisioning, senza assegnargli un account SIP. Può essere omesso anche il template da assegnare perché verrà configurato nel pannello Hot Desking.<br>
	Dal pannello Hot Desking si assegna ai dispositivi desiderati (scelti tra quelli definiti nel pannello provisioning ma per i quali non sia associato un SIP account) la modalità di utilizzo Hot Desking. Il sistema genera in automatico un account SIP dedicato allo specifico terminale (hotdesk-<mac>), utilizzato nella configurazione “a vuoto” del terminale per permettere l’esecuzione della chiamata per il login.<br>
	A ciascun interno abilitato all’utilizzo del servizio Hot Desking deve essere abilitato il corrispondente flag di configurazione (eventualmente via template); in questo modo viene generato in automatico un SIP account dedicato (hotdesk-<interno>) che sarà utilizzato per generare la configurazione del terminale da usare in seguito al login. A questo account deve essere associato anche un template di SIP account. <br>
	~~'''NOTA''': Il flag di abilitazione Hot Desking ed il template di SIP account sono parametri di configurazione presenti nel template dell’interno e sovrascrivibili.~~

	~~<div class="mw-translate-fuzzy">~~
	===Hot Desking page description===		===Hot Desking page description===
	The configurable parameters needed to enable a device to use the Hot Desking service are:		The configurable parameters needed to enable a device to use the Hot Desking service are:

	*provisioning device: the terminal that needs to be enabled from those defined in the provisioning page;		*'''provisioning device''': the terminal that needs to be enabled from those defined in the provisioning page;
	*provisioning template: the template to be used to generate the provisioning file for the terminal;		*'''provisioning template''': the template to be used to generate the provisioning file for the terminal;
	*SIP account template: the template used for the automatically generated SIP account and for the configuration of the terminal.		*'''SIP account template''': the template used for the automatically generated SIP account and for the configuration of the terminal.
	~~</div>~~

	===Enabling extensions===		===Enabling extensions===
	Devices can be enabled to use the Hot Desking service through the extension template, enabling all extensions that use the template, or by overriding the values from the assigned template.		Devices can be enabled to use the Hot Desking service through the extension template, enabling all extensions that use the template, or by overriding the values from the assigned template.

	~~<div class="mw-translate-fuzzy">~~
	The configurable parameters needed to enable a device to use the Hot Desking service from the template page are:		The configurable parameters needed to enable a device to use the Hot Desking service from the template page are:

	*The flag that enables the use of hot desking;		*The flag that enables the use of hot desking;
	*The SIP template to assign to the hot desk account: the SIP template for the automatically generated SIP account, used after a user logs into the Hot Desking terminal.		*The SIP template to assign to the hot desk account: the SIP template for the automatically generated SIP account, used after a user logs into the Hot Desking terminal.
	~~</div>~~

	These parameters are also present in the Extensions page with their template override flags.		These parameters are also present in the Extensions page with their template override flags.

	~~<div class="mw-translate-fuzzy">~~
	===Enabling the service===		===Enabling the service===
	In order to use the service, Hot Desking must be enabled in the [[AdminGuide:~~GUI:OperatingMenu~~:NumberingPlan/en\|numbering plan]].		In order to use the service, Hot Desking must be enabled in the [[AdminGuide:Service:NumberingPlan/en\|numbering plan]].
	~~</div>~~

	==Interoperability==		==Interoperability==

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2022-04-20T08:02:04Z

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	For a full list of certified phones and the relative firmware versions, please see the Interoperability section.		For a full list of certified phones and the relative firmware versions, please see the Interoperability section.

			<div class="mw-translate-fuzzy">
	==Configuration==		==Configuration==
	The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX applications page, but certain settings will need to be edited in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page and the [[AdminGuide:GUI:OperatingMenu:NumberingPlan/en\|numbering plan]].		The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX applications page, but certain settings will need to be edited in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page and the [[AdminGuide:GUI:OperatingMenu:NumberingPlan/en\|numbering plan]].
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	'''N.B.''': The Hot Desking flag and the SIP account template are configuration parameters present in the extension template, and they can be overwritten.		'''N.B.''': The Hot Desking flag and the SIP account template are configuration parameters present in the extension template, and they can be overwritten.
			</div>

			La configurazione del servizio Hot Desking interessa vari punti dell’interfaccia web di KalliopePBX.<br>
			La configurazione principale si effettua tramite il pannello omonimo, raggiungibile dal menu “Applicazioni PBX”, ma sono interessati anche i pannelli di configurazione degli [[AdminGuide:GUI:OperatingMenu:Extensions\|interni]] (e dei template) ed il [[AdminGuide:GUI:OperatingMenu:NumberingPlan\|piano di numerazione]]<br>
			Prima di configurare il servizio è necessario, come operazione preliminare, andare a inserire i device (comprensivi di modello, indirizzo MAC e indirizzamento IP) nel pannello di provisioning, senza assegnargli un account SIP. Può essere omesso anche il template da assegnare perché verrà configurato nel pannello Hot Desking.<br>
			Dal pannello Hot Desking si assegna ai dispositivi desiderati (scelti tra quelli definiti nel pannello provisioning ma per i quali non sia associato un SIP account) la modalità di utilizzo Hot Desking. Il sistema genera in automatico un account SIP dedicato allo specifico terminale (hotdesk-<mac>), utilizzato nella configurazione “a vuoto” del terminale per permettere l’esecuzione della chiamata per il login.<br>
			A ciascun interno abilitato all’utilizzo del servizio Hot Desking deve essere abilitato il corrispondente flag di configurazione (eventualmente via template); in questo modo viene generato in automatico un SIP account dedicato (hotdesk-<interno>) che sarà utilizzato per generare la configurazione del terminale da usare in seguito al login. A questo account deve essere associato anche un template di SIP account. <br>
			'''NOTA''': Il flag di abilitazione Hot Desking ed il template di SIP account sono parametri di configurazione presenti nel template dell’interno e sovrascrivibili.

			<div class="mw-translate-fuzzy">
	===Hot Desking page description===		===Hot Desking page description===
	The configurable parameters needed to enable a device to use the Hot Desking service are:		The configurable parameters needed to enable a device to use the Hot Desking service are:
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	*provisioning template: the template to be used to generate the provisioning file for the terminal;		*provisioning template: the template to be used to generate the provisioning file for the terminal;
	*SIP account template: the template used for the automatically generated SIP account and for the configuration of the terminal.		*SIP account template: the template used for the automatically generated SIP account and for the configuration of the terminal.
			</div>

	===Enabling extensions===		===Enabling extensions===
	Devices can be enabled to use the Hot Desking service through the extension template, enabling all extensions that use the template, or by overriding the values from the assigned template.		Devices can be enabled to use the Hot Desking service through the extension template, enabling all extensions that use the template, or by overriding the values from the assigned template.

			<div class="mw-translate-fuzzy">
	The configurable parameters needed to enable a device to use the Hot Desking service from the template page are:		The configurable parameters needed to enable a device to use the Hot Desking service from the template page are:

	*The flag that enables the use of hot desking;		*The flag that enables the use of hot desking;
	*The SIP template to assign to the hot desk account: the SIP template for the automatically generated SIP account, used after a user logs into the Hot Desking terminal.		*The SIP template to assign to the hot desk account: the SIP template for the automatically generated SIP account, used after a user logs into the Hot Desking terminal.
			</div>

	These parameters are also present in the Extensions page with their template override flags.		These parameters are also present in the Extensions page with their template override flags.

			<div class="mw-translate-fuzzy">
	===Enabling the service===		===Enabling the service===
	In order to use the service, Hot Desking must be enabled in the [[AdminGuide:GUI:OperatingMenu:NumberingPlan/en\|numbering plan]].		In order to use the service, Hot Desking must be enabled in the [[AdminGuide:GUI:OperatingMenu:NumberingPlan/en\|numbering plan]].
			</div>

	==Interoperability==		==Interoperability==

Silvia il 10:48, 7 mag 2018

2018-05-07T10:48:24Z

← Versione meno recente		Versione delle 10:48, 7 mag 2018
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	The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX applications page, but certain settings will need to be edited in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page and the [[AdminGuide:GUI:OperatingMenu:NumberingPlan/en\|numbering plan]].		The Hot Desking configuration involves several different parts of the KalliopePBX web GUI; the main configuration is done through the Hot Desking page reachable from the PBX applications page, but certain settings will need to be edited in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page and the [[AdminGuide:GUI:OperatingMenu:NumberingPlan/en\|numbering plan]].

	Before configuring the service you must first insert the device (including model, MAC address, and IP address) in the provisioning page without linking it to a SIP account. You can omit the template, as it will be configured in the Hot ~~Dasking~~ page.		Before configuring the service you must first insert the device (including model, MAC address, and IP address) in the provisioning page without linking it to a SIP account. You can omit the template, as it will be configured in the Hot Desking page.

	From the Hot Desking page you can set the desired devices (among those defined in the provisioning page but not linked to a SIP account) to Hot Desking mode. The system will automatically generate a SIP account (hotdesk-<mac>) used in the configuration of the terminal in order to allow the call required to log in.		From the Hot Desking page you can set the desired devices (among those defined in the provisioning page but not linked to a SIP account) to Hot Desking mode. The system will automatically generate a SIP account (hotdesk-<mac>) used in the configuration of the terminal in order to allow the call required to log in.

Silvia il 09:59, 7 mag 2018

2018-05-07T09:59:08Z

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	Inbound calls will therefore be simultaneously presented to all static terminals as well as the single Hot Desking terminal.		Inbound calls will therefore be simultaneously presented to all static terminals as well as the single Hot Desking terminal.

	The Busy Level and number of ~~simultaneous~~ calls for each user is specified in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page.		The Busy Level and number of concurrent calls for each user is specified in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page.

	A user can log into the Hot Desking service by calling their extension from a terminal that is not linked to any extension. KalliopePBX will then ask for their password and the user must input their service PIN followed by # (if # is not pressed the system will still accept the PIN 5 seconds after the last number has been dialed). The system will confirm the login by playing the "Logged in" audio file. The phone will be dynamically reconfigured and the display will show the user information.		A user can log into the Hot Desking service by calling their extension from a terminal that is not linked to any extension. KalliopePBX will then ask for their password and the user must input their service PIN followed by # (if # is not pressed the system will still accept the PIN 5 seconds after the last number has been dialed). The system will confirm the login by playing the "Logged in" audio file. The phone will be dynamically reconfigured and the display will show the user information.

Silvia: Creata pagina con "Return to AdminGuide:Service"

2018-04-17T09:21:56Z

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	<languages />		<languages />
			Return to [[AdminGuide:Service/en\|AdminGuide:Service]]


	<div class="noutonum" style="float: right">__TOC__</div>		<div class="noutonum" style="float: right">__TOC__</div>
	==Description==		==Description==

Silvia il 08:51, 27 feb 2018

2018-02-27T08:51:49Z

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			<div class="noutonum" style="float: right">__TOC__</div>
	==Description==		==Description==
	The Hot Desking service allows the telephone identity of a KalliopePBX user to be linked to any enabled phone. This way the user can receive calls to their extension and keep their phone properties (such as calling number, routing rules, failover policies) and a single call record regardless of the terminal they use.		The Hot Desking service allows the telephone identity of a KalliopePBX user to be linked to any enabled phone. This way the user can receive calls to their extension and keep their phone properties (such as calling number, routing rules, failover policies) and a single call record regardless of the terminal they use.

Silvia: Creata pagina con "In order to prevent Yealink phones from rebooting after reprogramming, you will need to add the following line to the configuration template: `sip.notify_reboot_enable = 0"`


2018-02-27T08:51:08Z
Creata pagina con "In order to prevent Yealink phones from rebooting after reprogramming, you will need to add the following line to the configuration template:  <code>sip.notify_reboot_enable = 0"

				
				
				
				
				
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Other models are being tested. Should they prove to be compatible, they will be added to the above table. Other models are being tested. Should they prove to be compatible, they will be added to the above table.



Per i telefoni Yealink, al fine di evitare il reboot del telefono al momento della riprogrammazione, è necessario aggiungere la seguente riga di configurazione al template:<br> In order to prevent Yealink phones from rebooting after reprogramming, you will need to add the following line to the configuration template:
 
<code>sip.notify_reboot_enable = 0 <code>sip.notify_reboot_enable = 0



Silvia: Creata pagina con "Other models are being tested. Should they prove to be compatible, they will be added to the above table."
2018-02-27T08:50:57Z
Creata pagina con "Other models are being tested. Should they prove to be compatible, they will be added to the above table."

				
				
				
				
				
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|} |}



Altri modelli sono in fase di testing e qualora risultassero compatibili verranno aggiunti alla tabella precedente.<br> Other models are being tested. Should they prove to be compatible, they will be added to the above table.



Per i telefoni Yealink, al fine di evitare il reboot del telefono al momento della riprogrammazione, è necessario aggiungere la seguente riga di configurazione al template:<br> Per i telefoni Yealink, al fine di evitare il reboot del telefono al momento della riprogrammazione, è necessario aggiungere la seguente riga di configurazione al template:<br>
<code>sip.notify_reboot_enable = 0 <code>sip.notify_reboot_enable = 0

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	Other models are being tested. Should they prove to be compatible, they will be added to the above table.		Other models are being tested. Should they prove to be compatible, they will be added to the above table.

	~~Per i telefoni~~ Yealink, ~~al fine di evitare il reboot del telefono al momento della riprogrammazione, è necessario aggiungere la seguente riga di configurazione al~~ template:~~<br>~~		In order to prevent Yealink phones from rebooting after reprogramming, you will need to add the following line to the configuration template:

	<code>sip.notify_reboot_enable = 0		<code>sip.notify_reboot_enable = 0

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	\|}		\|}

	~~Altri modelli sono in fase di testing e qualora risultassero compatibili verranno aggiunti alla tabella precedente~~.~~<br>~~		Other models are being tested. Should they prove to be compatible, they will be added to the above table.

	Per i telefoni Yealink, al fine di evitare il reboot del telefono al momento della riprogrammazione, è necessario aggiungere la seguente riga di configurazione al template:<br>		Per i telefoni Yealink, al fine di evitare il reboot del telefono al momento della riprogrammazione, è necessario aggiungere la seguente riga di configurazione al template:<br>
	<code>sip.notify_reboot_enable = 0		<code>sip.notify_reboot_enable = 0