AdminGuide:Service:Attended Call Transfer and 3-Way Conference/en - Cronologia

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	This service lets a user (transferer) consult another PBX user before transferring a call with a third party (transferred). With this service, the transferer can regain control of the call whenever they want.		This service lets a user (transferer) consult another PBX user before transferring a call with a third party (transferred). With this service, the transferer can regain control of the call whenever they want.

	If the addressee of the attended transfer does not answer the call (busy, not available, not registered), the failover action set for that specific extension in the [[AdminGuide:~~GUI~~:~~OperatingMenu:Extensions~~/en\|Extensions]] page is executed.		If the addressee of the attended transfer does not answer the call (busy, not available, not registered), the failover action set for that specific extension in the [[AdminGuide:BasicConcepts:Extensions_and_SIP_accounts/en#Extensions_configuration\|Extensions]] page is executed.

	Once consultation has begun, the transferer can switch between two users or convert the transfer into a three-way conference.		Once consultation has begun, the transferer can switch between two users or convert the transfer into a three-way conference.

Troccoli il 08:48, 20 apr 2022

2022-04-20T08:48:28Z

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	=== Configuration ===		=== Configuration ===

	The service can be enabled/disabled in the PBX -> [[AdminGuide:~~GUI:OperatingMenu~~:OnCallServices/en\|On-call services]] page.		The service can be enabled/disabled in the PBX -> [[AdminGuide:Service:OnCallServices/en\|On-call services]] page.

	The service codes can be changed in the PBX -> [[AdminGuide:~~GUI:OperatingMenu~~:OnCallServices/en\|On-call services]] page.		The service codes can be changed in the PBX -> [[AdminGuide:Service:OnCallServices/en\|On-call services]] page.

Silvia il 08:56, 17 apr 2018

2018-04-17T08:56:16Z

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	The service can be enabled/disabled in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.		The service can be enabled/disabled in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.

	~~<div class="mw-translate-fuzzy">~~
	The service codes can be changed in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.		The service codes can be changed in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.
	~~</div>~~

Silvia il 08:56, 17 apr 2018

2018-04-17T08:56:09Z

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	As for every on-call service, attended transfer requires Direct Media to be disabled for the ongoing call. If Direct Media is enabled, a blind transfer can be executed by pressing the specific function key made available by the specific phone model. In this case, failover actions on transfer will not be executed.		As for every on-call service, attended transfer requires Direct Media to be disabled for the ongoing call. If Direct Media is enabled, a blind transfer can be executed by pressing the specific function key made available by the specific phone model. In this case, failover actions on transfer will not be executed.

	~~<div class="mw-translate-fuzzy">~~
	=== Configuration ===		=== Configuration ===

	The service can be enabled/disabled in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.		The service can be enabled/disabled in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.
	~~</div>~~

	<div class="mw-translate-fuzzy">		<div class="mw-translate-fuzzy">
	The service codes can be changed in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.		The service codes can be changed in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.
	</div>		</div>

Silvia il 08:56, 17 apr 2018

2018-04-17T08:56:05Z

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	==Attended transfer - Three-way conference==		==Attended transfer - Three-way conference==

	~~<div class="mw-translate-fuzzy">~~
	=== Description ===		=== Description ===
	This service lets a user (transferer) consult another PBX user before transferring a call with a third party (transferred). With this service, the transferer can regain control of the call whenever they want.		This service lets a user (transferer) consult another PBX user before transferring a call with a third party (transferred). With this service, the transferer can regain control of the call whenever they want.
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	Once consultation has begun, the transferer can switch between two users or convert the transfer into a three-way conference.		Once consultation has begun, the transferer can switch between two users or convert the transfer into a three-way conference.
	~~</div>~~

	An attended transfer is performed by dialing the configured on-call service code (by default ''#4'').<br>		An attended transfer is performed by dialing the configured on-call service code (by default ''#4'').<br>

Silvia: Creata pagina con "Return to AdminGuide:Service"

2018-04-17T08:55:55Z

Creata pagina con "Return to AdminGuide:Service"

← Versione meno recente		Versione delle 08:55, 17 apr 2018
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	<languages />		<languages />
			Return to [[AdminGuide:Service/en\|AdminGuide:Service]]


	==Attended transfer - Three-way conference==		==Attended transfer - Three-way conference==

			<div class="mw-translate-fuzzy">
	=== Description ===		=== Description ===
	This service lets a user (transferer) consult another PBX user before transferring a call with a third party (transferred). With this service, the transferer can regain control of the call whenever they want.		This service lets a user (transferer) consult another PBX user before transferring a call with a third party (transferred). With this service, the transferer can regain control of the call whenever they want.
Riga 9:		Riga 12:

	Once consultation has begun, the transferer can switch between two users or convert the transfer into a three-way conference.		Once consultation has begun, the transferer can switch between two users or convert the transfer into a three-way conference.
			</div>

	An attended transfer is performed by dialing the configured on-call service code (by default ''#4'').<br>		An attended transfer is performed by dialing the configured on-call service code (by default ''#4'').<br>
Riga 26:		Riga 30:
	As for every on-call service, attended transfer requires Direct Media to be disabled for the ongoing call. If Direct Media is enabled, a blind transfer can be executed by pressing the specific function key made available by the specific phone model. In this case, failover actions on transfer will not be executed.		As for every on-call service, attended transfer requires Direct Media to be disabled for the ongoing call. If Direct Media is enabled, a blind transfer can be executed by pressing the specific function key made available by the specific phone model. In this case, failover actions on transfer will not be executed.

			<div class="mw-translate-fuzzy">
	=== Configuration ===		=== Configuration ===

	The service can be enabled/disabled in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.		The service can be enabled/disabled in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.
			</div>

			<div class="mw-translate-fuzzy">
	The service codes can be changed in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.		The service codes can be changed in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.
			</div>

Silvia il 07:23, 26 mar 2018

2018-03-26T07:23:14Z

← Versione meno recente		Versione delle 07:23, 26 mar 2018
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	=== Description ===		=== Description ===
	This service lets a user (transferer) consult another PBX user before transferring a call with a third party (transferred) ~~When~~ this service ~~is employed, the addressee~~, the transferer can regain control of the call whenever they want.		This service lets a user (transferer) consult another PBX user before transferring a call with a third party (transferred). With this service, the transferer can regain control of the call whenever they want.

	If the addressee of the attended transfer does not answer the call (busy, not available, not registered), the failover action set for that specific extension in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page is executed.		If the addressee of the attended transfer does not answer the call (busy, not available, not registered), the failover action set for that specific extension in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page is executed.

	Once consultation has begun, the transferer can switch between ~~the~~ two users or convert the transfer into a three-way conference.		Once consultation has begun, the transferer can switch between two users or convert the transfer into a three-way conference.

	An attended transfer is performed by dialing the configured on-call service code (by default ''#4'').<br>		An attended transfer is performed by dialing the configured on-call service code (by default ''#4'').<br>

Silvia il 13:26, 23 feb 2018

2018-02-23T13:26:40Z

← Versione meno recente		Versione delle 13:26, 23 feb 2018
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	The service can be enabled/disabled in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.		The service can be enabled/disabled in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.

	The service codes can be changed in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices\|On-call services]] page.		The service codes can be changed in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.

Silvia il 13:26, 23 feb 2018

2018-02-23T13:26:33Z

← Versione meno recente		Versione delle 13:26, 23 feb 2018
Riga 28:		Riga 28:
	=== Configuration ===		=== Configuration ===

	The service can be enabled/disabled in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices\|On-call services]] page.		The service can be enabled/disabled in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices/en\|On-call services]] page.

	The service codes can be changed in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices\|On-call services]] page.		The service codes can be changed in the PBX -> [[AdminGuide:GUI:OperatingMenu:OnCallServices\|On-call services]] page.

Silvia il 13:26, 23 feb 2018

2018-02-23T13:26:23Z

← Versione meno recente		Versione delle 13:26, 23 feb 2018
Riga 6:		Riga 6:
	This service lets a user (transferer) consult another PBX user before transferring a call with a third party (transferred) When this service is employed, the addressee, the transferer can regain control of the call whenever they want.		This service lets a user (transferer) consult another PBX user before transferring a call with a third party (transferred) When this service is employed, the addressee, the transferer can regain control of the call whenever they want.

	If the addressee of the attended transfer does not answer the call (busy, not available, not registered), the failover action set for that specific extension in the ''Extensions'' page is executed.		If the addressee of the attended transfer does not answer the call (busy, not available, not registered), the failover action set for that specific extension in the [[AdminGuide:GUI:OperatingMenu:Extensions/en\|Extensions]] page is executed.

	Once consultation has begun, the transferer can switch between the two users or convert the transfer into a three-way conference.		Once consultation has begun, the transferer can switch between the two users or convert the transfer into a three-way conference.