Firmware

The KalliopePBX firmware follows a 4.X.Y numbering system where:

• X is the Major Version:
  • releases with an even Major Version number (4.0.Y beginning from 4.0.8, 4.2.Y, etc.) are Maintenance Releases (MR), i.e. stable versions that mostly contain bugfixes; these releases add fewer features but guarantee greater stability;
  • releases with an odd Major Version number (4.1.Y, 4.3.Y, etc.) are Technology Releases (TR), i.e. versions which introduce new features;
• Y is the Minor Version, the sequential identifier of releases within the same Major Version.

WARNING: Starting from firmware version 4.5.4, there is a 1GB RAM requirement for VMs. If the firmware is updated or installed on a VM that does not meet the memory requirements, the PBX will fail to start.

Firmware series 4.7.x (TR)

Firmware updates from the 4.7.x series are Technology Releases, which introduce new features; though they have been tested, they likely contain bugs that emerge under specific configurations or use conditions. The latest Maintenance Release, version 4.6.0, is the stable release recommended for generic use that does not require features introduced in the TR.

Firmware 4.7.9 (14/03/2019)

New features

• Implemented REST APIs for managing the phonebook (adding/editing/deleting contacts)
• Added the option to mass assign provisioning devices to the Hot Desking service

Changes

• Generation of all function keys configured independently of the phone model (in order to manage expansion modules)

Bugfixes

• 0006860: Eliminated the Diversion Header containing the redirectiong extension for calls redirected towards external numbers (certain VoIP providers would reject the call)
• 0006871: Fixed a bug that sometimes caused the CCBS service not to function within a queue
• 0006975: Fixed a bug that when mass importing extensions from file sometimes caused an error when setting the "force password change" flag
• 0007048: Fixed a bug that sometimes caused the interruption of the fax sending service on multi-tenant systems

Firmware 4.7.8 (25/02/2019)

New features

• Implemented a Mail2FAX service that allows faxes to be sent via email
• Added a new widget to the user dashboard that lets phone function keys be configured.
• Added a work code field in the Call Center CDR export

Bugfixes

• 0006731: Added a check to prevent member to be added to a queue without specifying an account
• 0006762: Added a check to prevent the values of parking slots to contain the "*" character, which would cause calls to be terminated when answered
• 0006778: Fixed a bug that prevented a backup from being restored on a different PBX than the one it was made on if provisioning devices were present
• 0006690: Fixed a bug that caused rebranding not to be reset after restoring a backup with rebranding disabled on a PBX with rebranding enabled
• 0006730: Fixed a bug where the deletion of an account did not remove the account from the list of dynamic members of queues
• 0006757: Fixed a bug that sometimes prevented fax from being sent for archival on remote storage
• 0006752: Fixed a bug that caused the "guided configuration" menu not to be displayed when HA was enabled
• 0006760: Fixed a bug that prevented access control rules from being disabled for paging groups
• 0006837: Fixed a bug that prevented the Call Center CDR from being downloaded from KCTI
• 0006584: Fixed a bug that sometimes prevented call recordings from being archive on remote storage
• 0006832: Fixed the filename generation rule for "Maxwell 2" devices
• 0006761: Fixed a bug that prevented the correct functioning of the %%IPUI%% placeholder
• 0006439: Fixed a bug with ordering by duration of the CDR
• 0006853: Fixed a bug that caused the outbound routing of calls that did not contain the line commitment code
• 0006870: Fixed a bug that caused periodic operator statistic not to be sent to the KCTI if the user had a CC operator role
• 0006559: Fixed a bug that caused restoration from backup to fail when the associated tenant group had already been created
• 0006831: Fixed a bug that caused user configuration (e.g. forwards, pauses) not to be restored hen restoring from a backup on a different node
• 0006809: Fixed a CDR bug that caused calls to queues that use the work code were sometimes erroneously considered answered
• 0006856: Fixed a bug that causedthe MIB of configured accounts not to be updated when the tenant had been removed

Reworking

• 0006796: Optimized the backup creation mechanism in multi-tenant systems to reduce execution time
• 0006855: Changed the VoIP domains page to reduce the loading times of the line assignments to tenants section
• 0006798: Changed the assigned line management page to reduce loading times

Firmware 4.7.4 (21/12/2018)

New features

• REST API
  • Added a GET /rest/phonebook REST API for consulting the phonebook
  • Added a GET GET /rest/provisioning/settings REST API for managing provisioning settings

• CDR
  • The user CDR now displays calls to groups or queues that the user belongs to (currently only on the web GUI)

• Call Center module
  • Extended the Call Center report with operator statistics (served calls, calls answered by another operator, missed calls, time spent paused)

Bugfixes

• 0006723: Fixed a bug that under certain conditions caused the TIMEOUT exit reson to the call details when a call was canceled.
• 0006677: Fixed a bug that caused the exit reason for all call details to be overwritten after a call pickup on queue
• 0006546: Fixed a bug that caused phone configuration not to be completely generated when more than 350 tenants were defined
• 0006703: Fixed the filename generation rule for Gigaset Maxwell 2 devices
• 0006764: Fixed an issue with backup restoration when configured FAX instances were present
• 0006765: Fixed an issue with server reachability checks for new installations of firmware version 4.7.3

Firmware 4.7.3 (11/12/2018)

New features

• Introduced integate FAX module support, which currently offers the option to send/receive FAXes via web GUI and receive email notifications for received FAXes

Bugfixes

• 0006633: Fixed a bug that causedadditional headers (PAI / PPI / RPID / Call-Info) not to be added when the configuration string containd the " character
• 0006516: Fixed a bug that made it impossible to change the template associated with a device directly from the provisining device list
• 0006469: Fixed a bug with the overwriting of a cvs file in Dynamic Routing from file
• 0006479: Fixed a bug that when a blacklist entry was edited caused last modified to change for all entries
• 0006618: Fixed a bug that caused scheduled tasks not to be executed after a firmware update
• 0006625: Fixed a bug that caused scheduled tasks not to be executed after a backup was restored
• 0006636: Fixed a bug that caused click-to-call calls to be forwarded as well when call forwarding was active
• 0006623: Fixed a bug that sometimes caused certain extension not to be displayed in the corresponding KCTI panel
• 0006658: Fixed a bug that mde it impossible to create new provisioning devices after a backup was restored
• 0006666: Fixed a bug that made it impossible to create new extension templates after the default emplate was edited
• 0006596: Fixed a bug that caused changes to the SNMP configuration not to be applied if the first configuration was done on firmware 4.5.11 or later
• 0006273: Fixed a bug that caused the outbound status of calls answered through fork2mobile to be incorrectly displayed in the CDR
• 0006101: Fixed a bug that caused calls to log into the hot desking service not to be displayed in the CDR

Firmware 4.7.2 (20/11/2018)

New features

• Added support for application rebranding (KCTI Desktop and KCTI Mobile). This feature requires a K4SP or Rebranding license.

REST API

• Added a REST API that returns the instantaneous map of current calls (filterable by extension or account)
• Added a REST API for editing and revoking product licenses assigned to a tenant
• Added a REST API for configuring notifications and notification actions

Provisioning

• Added management for Polycom root CA and HTTPS provisioning

Misc.

• Added distinctive ringing support for CISCO SPA5xx and SPA3xx phones
• Added the option for the pbxadmin to view the full audit log (which includes the actions of individual tenants)

Reworking

• Optimized the mechanism for calculating queue statistics to avoid delays when displaying statistics in the Supervisor Panel
• Changed the email-type event notification action not to include the serial number of the KPBX (it may be added as a placeholder). N.B.: this change affects actions configured before the update; the placeholder corresponding to the serial number is only added to node events in multi-tenant systems during migration so that the notification is the same as the one sent before the update.

Bugfixes

• Telephone services
  • 6548: Fixed a bug that caused click-2-call calls towards 1-digit selection not to function
  • 6575: Fixed a bug that sometimes caused trunks and VoIP terminations not to be registered when the "registration domain" item was set
  • 6620: Fixed a bug that caused COLP updates to fail for calls from an extension to a speed dial
  • 6576: Fixed a bug that prevented the blind transfer of calls answered through the Fork2Mobile service

• GUI
  • 6513: Fixed an issue where the registration state of trunks and VoIP terminations was not displayed when "Registration domain" parameter was not set to null
  • 6639: Fixed a bug that somtimes caused thousands of emty rows to be added when uplading a dynamic routing xls file
  • 5634: Fixed a bug that caused a 500 "Internal server error" when trying to order the SIP accounts by the "ACL IP source", "ACL IP Contact", or "SRTP enabled" columns
  • 6574: Fixed a bug that caused a 500 error when integrating the shared phonebook by importing from an xls file with a preesiting contact without the type attribute
  • 6556: Fixed a bug that caused the warning to be displayed twice when mass importing the phonebook
  • 6554: [Multi-tenant] Fixed the validation of the form for saving the assigned lines to handle the case where a prefix manipulation rule is specified omitting the value of the prefix, which previously caused the page to silently fail to be saved
  • 6547: [Multi-tenant] Fixed a bug that caused all tenant limits to be set to zero the moment an expired K4SP license was reactivated

Firmware 4.7.0 (26/10/2018)

New features

• Added the option to generate an event ("pbx.extension.missedcall") for missed calls to an extension. This can be enabled individually for each combination of reason (busy, not answered, not available) and origin (internal call, external call, transferred call). It is also possible to enable notifications (e.g. via email) sent to the %event_param[email_address]% placeholder, which corresponds to the email address linked to the extension.
• Added the option to force users to reset their password when they log in for the first time after the user was created or the admin changed the password.
• Added a REST API for resetting user passwords.
• Added events for to creating a new user ("system.user.create") and changing a password ("system.user.password-change"), which can be linked to the mechanism for sending notifications.
• Added an event for creating a new tenant ("system.tenant.create") [Ony relevant to multi-tenant nodes].
• The available scheduled tasks now include sending the CDR extract (on a configurable schedule).
• Added the option to configure a different outbound proxy for each SIP account.

Changes

• Updated Asterisk to version 13.21-cert2.
• Changed the generation of the %event_params[<format>]% of the event parameters within notifications to include the general attributes of the event alongside the specific ones.
• Changed the name of the "Periodic reports" panel under "Scheduled tasks".
• Removed the option to backport the configuration when restarting on the secondary firmware.

Bugfixes

• Phonebook
  • 6573: Fixed a bug that caused a "500 Internal server error" when importing a file containing an entry that already existed in the PBX phonebook with a contact that lacked the "type" attribute (fixed, mobile, etc.)

• GUI
  • 6571: Failed display of active calls (on the "active calls" widget, the panel of the same name, and in notifications to the KCTI client) under specific load conditions

• Call center module
  • 6370: Fixed a bug that under certain conditions caused the pause status of the operators not to be restored after rebooting the machine

Firmware serie 4.6.x (MR)

Firmware updates from the 4.6.x series are LTS Maintenance Releases, i.e. stable versions with long term support. The releases in this series have been thoroughly tested before being released to the public and therefore guarantee greater stability.

Firmware 4.6.2 (16/01/2019) - Current stable

Changes

• 0006775: Added a check to prevent firmware updates when the secondary firmware is in use

Bugfixes

• 0006667: Fixed a bug that made it impossible to create new extension templates after the default emplate was edited
• 0006689: Fixed a bug that caused changes to the SNMP configuration not to be applied if the first configuration was done on firmware 4.5.11 or later
• 0006695: Fixed a bug that caused phone configuration not to be completely generated when more than 350 tenants were defined
• 0006704: Fixed the filename generation rule for Gigaset Maxwell 2 devices
• 0006770: Fixed a bug that caused the %%IPUI%% placeholder not to be generated during the generation of provisioning files
• 0006771: Fixed a bug that caused the "guided configuration" menu not to be displayed what HA was enabled
• 0006772: Fixed a bug that caused an exception when a queue was configured with an unspecified account
• 0006774: Fixed an issue with filtering the CDR by "call duration" and/or "time of billing"
• 0006776: Fixed a bug that sometimes caused call recordings not to be archived on network storage
• 0006779: Fixed a bug that caused an error when restoring a backup containing provisioning devices on a different node than the one on which it was created
• 0006784: Fixed a bug that caused click-to-call calls to be forwarded as well when call forwarding was active
• 0006786: Fixed a bug that made it impossible to change the template associated with a device directly from the provisining device list
• 0006787: Fixed a bug with the overwriting of a cvs file in Dynamic Routing from file

Firmware 4.6.1 (02/11/2018)

Changes

• Telephone services
  • 6508: Changed the way the code confirmation request is handled when applying Dynamic Routing so that failure to confirm after 3 times is considered a negative response (instead of waiting indefinitely for explicit positive or negative confirmation)

• Audit log
  • 6509/10: Added masking (during creation and editing) of the service PIN and the user password

Bugfixes

• Telephone services
  • 5939: Fixed a bug that prevented the blind transfer of calls answered through the Fork2Mobile service
  • 6564: Fixed a bug introduced in version 4.6.0 that sometimes caused trunks and VoIP terminations not to be registered when the "Registration domain" item was set
  • 6549: Fixed a bug that caused click-2-call calls towards 1-digit selection not to function
  • 6500: Fixed a bug that under certain conditions caused the pause status of the operators not to be restored after rebooting the PBX

• Call recording
  • 6538: Fixed a bug introduced in version 4.6.0 that caused the call recording service not to work for calls made by an extension

• GUI
  • 6050: Fixed a bug that caused a 500 error when integrating the shared phonebook by importing from an xls file with a preesiting contact without the type attribute
  • 6517: Fixed an issue where the registration state of trunks and VoIP terminations was not displayed when "Registration domain" parameter was not set to null
  • 6555: Fixed a bug that caused the warning to be displayed twice when mass importing the phonebook
  • 6552: Fixed a bug that caused a 500 "Internal server error" when trying to order the SIP accounts by the "ACL IP source", "ACL IP Contact", or "SRTP enabled" columns
  • 6425: [Multi-tenant] Fixed the validation of the form for saving the assigned lines to handle the case where a prefix manipulation rule is specified omitting the value of the prefix, which previously caused the page to silently fail to be saved

Firmware 4.6.0 (24/09/2018)

New features

• Extended the Kalliope SNMP subagent to collect new information such as the number of active calls, the number of calls since last reboot, etc.
• Extended the /rest/phoneServices/callback/ REST API to manage source and destination as selections (and not necessarily as extensions)
• Xtelsio TAPI for Asterisk integration (allows integration with Estos ProCall)

Reworking

• Changed the way KCTI client requests are handled to improve KCTIS response time
• Changed certified import/upload mechanisms for intermediate CA management
• Changed idletimeout configuration on the LDAP service to prevent blocks due to lack of connections
• The warranty expiration date is now displayed in the list of licenses and the 'Product Information' widget
• Changed the organization of the 'Operating mode' and 'Whitelist' panels

Provisioning

• 0006381: Added new SNOM CA to the ones preloaded on KPBX
• 0006372: Added handling for new Yealink 80:5e:c0:xx:xx:xx MAC addresses on the PNP SIP service
• 0006383: New built-in provisioning device: Snom D385
• 0006347: Added the option to set a hostname in the SNOM redirection server

Bugfixes

• 0006124: Fixed a bug on performed actions in cases of error/timeout in Dynamic Routing from file
• 0006440: Fixed a bug on call transfer for extensions belonging to closed groups
• 0005736: Fixed a bug on phonebook lookup for routed calls on a group/queue
• 0006327: Fixed a bug when editing a password for the Snom redirection server
• 0006365: Fixed a bug when checking available space on remote filesystems
• 0006373: Fixed a bug when archiving call recordings on remote filesystems
• 0006051: Fixed a bug when editing the name of an extension with "Presenting the number below" in the extension template
• 0006355: Fixed a bug on the visibility of the Meetme Applications menu for users with no linked extension
• 0005593: Fixed a bug when displaying multiple user phonebooks
• 0006367: Fixed a bug on FastTransfer for accounts whose usernames contains the character "-"
• 0006329: Fixed a bug when playing audio files whose filename contains the character "&"
• 0005943: Fixed a bug to allow the character "?" to be used in trunk/VoIP termination passwords
• 0006247: Fixed a bug when sending check-syncs when a custom placeholder is edited
• 0006354: Fixed a bug when displaying calls for users with no linked extenson in the /rest/cdr REST API
• 0006410: Fixed a bug when displaying anonymous calls in the /rest/cdr REST API
• 0006401: Fixed a bug when filtering calls in the /rest/cdr REST API
• 0006458: Fixed a bug when validating linkedID in the /rest/recordedCall/{linkedId} REST API

Firmware series 4.5.x (TR)

Firmware updates from the 4.5.x series are Technology Releases, which introduce new features; though they have been tested, they likely contain bugs that emerge under specific configurations or use conditions. The latest Maintenance Release, version 4.4.2, is the stable release recommended for generic use that does not require features introduced in the TR.

WARNING: Starting from firmware version 4.5.4, there is a 1GB RAM requirement for VMs. If the firmware is updated or installed on a VM that does not meet the memory requirements, the PBX will fail to start.

Firmware 4.5.17 (02/08/2018)

New features

• Added a Blacklist service on inbound lines; one or more access lists can now be defined for each inbound line (based on the calling number and optionally on the called number), each associated with a specific action (block, forward, etc.) so that both backlists and whitelists can be defined
• Added the option to encode call recording files for each archival path (local or remote). Encoded audio files saved on remote archival paths (share NFS or CIFS) can only be listened to from the Kalliope web interface (or downloaded unencoded via API) and not directly from the file system
• Added REST APIs to manage call recording files; APIs for listing (with GET and POST filtering similar to the CDR API), download, and erasing (with linked key) are defined.
• Added REST APIs to consult the list (with the option to filter messages after a certain date), listen to and erase messages in the voicemail box
• Added a panel (and corresponding REST API) for defining the default template settings
• Added automatic erasure of CDR and Call Center CDR records older than 2 years (records for the current month and the 24 previous whole months are kept)
• Added generation of new queue and member events (pbx.queue.enter, pbx.queue.enqueue, pbx.queue.ringmember, pbx.queue.ringnoanswer, pbx.queuemember.pause e pbx.queuemember.unpause), and changed the pbx.queue.servedcall and pbx.queue.unservedcall events to be generated the moment the event happens instead of the end of the call, as happened previously
• Added storage.quota.exceeded (replacing pbx.filesystem.quota.exceeded, which was removed) and storage.quota.restored events, generated when the storage quota configured per tenant is reached and when it is restored
• Added native Country Code setting to outbound lines to normalize the called number of the extensions

Changes

• Optimized the CTI service to better handle requests from the client in order to reduce response times of sent commands
• Updated the publication mechanism of devices on the new Yealink RPS
• Extended the granularity of event timestamps to microsecond precision

Bugfixes

• Telephone services
  • 6054: In multi-tenant systems, edits to the outbound proxy in the system SIP settings were not applied to single tenant accounts until a tenant "Apply" was executed
  • 6137: Fixed a bug that caused the enable flag for audio conference rooms not to function
  • 6156: Fixed the handling of inbound calls whose calling number is empty (made uniform with anonymous calls)
  • 6260: Restored the correct functioning of call recording on demand from extensions

• GUI
  • 5169: Fixed the mechanism for mass importing extensions when the user password column is omitted; the user is created with the automatically generated password shown on the screen during import file validation
  • 6037: Fixed a bug that caused audio file playback and recording not to function for hotdesking SIP accounts
  • 6161: Extended the validation of text fields in forms invoked via API to prevent special characters from being insterted (\r, \n, \t, \v, and \f)
  • 6133: [Multi-tenant] Fixed the validation of tenant group edit forms, which allowed extact remote numberings to be defined without specifying their value

• Provisioning
  • 6280: Fixed the regular expression to recognize the MAC address from the URL, which caused the extraction of an incorrect MAC address for CISCO SPA devices

• CTI
  • 6068: Fixed a bug that caused the incorrect display of the calling number for missed call notifications

• Mobile app
  • 6203: Fixed the handling of the SIP account status of the app when the client is not logged in

Firmware 4.5.15 (16/07/2018)

New features

• Extended the Dynamic Routing service to send DTMF sequences and insert pauses within the dynamic component of the response

Changes

• Extended Kalliope mobile app support to make calls without the need to add the external line commitment prefix, in order to best take advantage of the device's phonebook

Bugfixes

• Telephone services
  • 6132: Fixed a bug when the unconditional forward service interacted with closed groups: if three extensions belonged to the same closed group, if extension A called extension B and was redirected to C, the call was blocked as not allowed
  • 6245: Fixed a bug where the caller number was incorrectly set for external calls to an extension redirected to an external number

• Provisioning
  • 6087: Fixed a bug where certain placeholder were incorrectly replaced for custom devices
  • 6149: Fixed a bug that did not prevent the provisioning files generated by the PBX, which are protected from being erased, from being moved

• Call Center module
  • 6151: Fixed an issue with the generation of Call Center reports when one or more queues had names longer than 32 characters

Firmware 4.5.11 (20/06/2018)

New features

• Extended the /rest/operation/service API to handle the new services:
  • BUSYLEVEL: changes the Busy Level on an extension configuration level
  • CFBS, CFNA, CFUN: call forwarding on busy subscriber (BS), no answer (NA), and unavailable (UN) to a selection of the numbering plan, with priority over the values set in the extension configuration
• Extended the user widget to manage the CFBS, CFNA, and CFUN operation from the GUI
• Added a Periodic Report Generation feature (with customizable time span) with the option to send reports to a group of recipients via email
• Added a Forward on All Unreachable service, which routes inbound calls to a failover destination when all SIP accounts are unreachable
• Extended the Dynamic Routing service to carry out authentication through KalliopePBX client certificate
• Added support for the new Kalliope mobile app with integrated phone functionality
• Added the option to downgrade the configuration when rebooting on secondary firmware (feature only available for secondary firmware version 4.5.8 or later)
• Added the option to import configuration backups made with firmware versions older than the one on the PBX (feature only available for firmware version 4.5.8 or later)
• Extended the REST API for generating backups to export a backup for a specific firmware version equal to or older than the current one (feature only available for firmware version 4.5.8 or later)

Changes

• General
  • 5747: Updated Asterisk to version 13.18-cert3
  • 5730: Changed the call generation mechanism for certain services (call pickup with consultation, recording calls and listening to audio files from the terminal, callback service on queues) due to occasional cases of services failing to activate
  • 5627: Extended the SNMP agent to export occupation data of the folder /tmp (OID: ucdavis.dskTable, index 3)
  • 5944: Added a flag to the SIP account settings to identify those that can be assigned to the mobile app

• Provisioning
  • 6010: Changed the predefined settings to disable the service mechanisms of insecure files (TFTP, HTTP, HTTPS without authentication of the requester via client certificate)
  • 5941: Optimized the mechanism for notifying phones when the provisioning file is downloaded
  • 5858: Optimized the search for the provisioning file when the file was directly requested

Bugfixes

• General
  • 5763: Fixed a bug with the formatting of XLS files generated by the system (on demand and periodic reports, exported CDR, and other tables) where files could not be opened with Microsoft Excel (they could be correctly opened with LibreOffice and WPS)
  • 5641: Fixed a bug where the Passive Listening service failed to function for operators whose SIP account contained the character "-"
  • 4863: Fixed occasional issues where a "The controller must return a response (null given). Did you forget to add a return statement somewhere in your controller?" error was presented after login, which required the user to explicitly log out and then log in again
  • 5671,5717: Fixed some issues where edits to the telephone configuration could fail to be applied
  • 5723: Fixed a bug where the backup restoration process was interrupted due to an attempt to insert a duplicate role
  • 5720: Fixed the alidation of the DID configuration form to prevent the submission of an inconsistent configuration (e.g. exact selection without specifying the selection), which generates an exception (500 error) during saving
  • 5702: Fixed a bug introduced in version 4.5.8 where the tenant UUID of outbound lines was not updated when restoring a single-tenant backup, which caused the lines not to be displayed in the rule editing panel
  • 5599: Fixed a bug that, when mass erasing extensions, caused the corresponding voicemail boxes not to be erased
  • 5585: Fixed an error that, when trying to delete an extension that cannot be deleted (e.g. because it is currently part of a group), allowed the change to be applied anyway, generating an inconsistency in the resulting configuration and the generation of an exception when trying to edit or delete the extension

• High availability
  • 5642: Fixed a bug where the pairing between two nodes failed in cases in which firmware was installed from the bootloader more than once on one or both nodes

• REST API
  • 5583: Extended the validation of the /rest/phoneServices/c2c/ API to accept the characters * and # in the "destination" parameter
  • 5802: Added an "id" attribute to the information returned by the /rest/extension/extensionTemplate and /rest/extension/extensionTemplate/{templateName} GET APIs, which is required when creating an extension via /rest/extension POST API
  • 5773: Fixed the /rest/cdr API for restoring the management of JSON format to filter the results
  • 5609: Restored the correct functioning of the CallCenter report generation API, which starting from version 4.5.6 returned a 5 byte file
  • 5688: Extended error handling for cases in which a user with an existing username was created to return, alongside a 400 error, an explicit readable message instead of the SQL error output

• CDR
  • 5644: Fixed the calculation of the billing time in the PBX CDR, which sometimes displayed a negative value (e.g. -0.121) when the call failed immediately

• CTI server
  • 5529: Fixed an issue where waiting time of the oldest call in a queue was incorrectly displayed when the CTI server was temporarily disconnected
  • 5800: Fixed a bug where the CTI service was rebooted after the removal of a tenant with connected clients
  • 5660: Fixed the handling of call transfers wen remote controlling Yealink phones with firmware versions v80 or later, which requires the DTMF tone # to be sent in a separate invocation than the other digits (0-9, *)

• Multi-tenant
  • 5586: Fixed a bug in the PBX backup restoration procedure where personal audio files of the tenants could not be played until the machine was rebooted
  • 5793: Fixed an issue where the caller was not recognized as a remote extension for inbound calls to a tenant when it originated as a failover action on another tenant in the group
  • 5154: Fixed a bug where, after moving an assigned line from one teant to another, caused the DIDs configured for the original tenant to be executed
  • 5648: Extended the validation of the domain name when creating or editing tenants to prevent the use of accented characters, which cause the creation of the corresponding LDAP tree to fail

• Phonebook
  • 5580: Fixed the functioning of the filters on the "email", "organization", and "department" fields in the extensions phonebook

Firmware 4.5.7 (13/02/2018)

New features

• Penalties for queue operators. Starting from this release, penalties can be assigned to members of a queue. This parameter allows calls to be presented to an operator only if all other operators with fewer penalties are busy. A REST API for configuring penalties has been implemented.

• "In progress" messages on IVR menus. This release introduces the option to play "in progress" audio files (before the call is actually answered). The maximum duration of these messages is usually shorter than one minute and depends on the phone line provider.

• Generation of change of service state events. These events can be linked to notifications to receive alerts whenever individual services malfunction/reset.

• Kalliope-Lift module. This module, available through a dedicated license, allows management of alert messages from ADEMCO dialers.

• New built-in provisioning devices. The following devices have been added:
  • AudioCodes 405HD,420HD,430HD,440HD,445HD,450HD
  • Snom D712,D785,D120
  • Gigaset Maxwell 2
  • Yealink SIP-T52S,SIP-T54S,SIP-T56A,SIP-T58A,SIP-T58V

Changes

• Telephone services
  • 0005487: Added a uniqueness check for time check names

• REST APIs
  • 0005347: Extended the REST API for changing queue operator pause status to operate on all queues
• Call Center module
  • 0005417: Added the boundaries of the custom range to the Call Center CDR

Bugfixes

• General
  • 0005344: Fixed a bug that prevented complete backups from being restored on multi-tenant systems
  • 0005362: Fixed a bug with setting event severity

• Telephone services
  • 0005493: Fixed a bug with enabling and disabling switches from the numbering plan
  • 0005484: Fixed a bug that prevented a paging group from being created
  • 0005435: Fixed a bug that under certain conditions caused a misalignment between the effective pause status of an operator and the one displayed
  • 0005382: Fixed a bug that prevented MeetMe rooms with no audio file from being edited
  • 0005483: Fixed a bug that prevented access to the Whitelist page
  • 0005445: Fixed a bug that prevented click-to-call from working once the busy level was reached
  • 0005391: Fixed a malfunction in Time Check

• Phonebook
  • 0005333: Fixed a bug that prevented speed dials from being added in the phonebook
• Call Center Module
  • 0005428: Fixed a bug where every "Apply" reset the queue statistics (and therefore caused the ring strategies to malfunction)
  • 0005531: Fixed a bug that sometimes caused the incorrect visualization of older calls in the supervisor panel
• GUI
  • 0005342: User dashboard: fixed the links to groups and queues
• Multi-tenant
  • 0005469: Fixed an error with multi-tenant license activation when gateways with no assigned lines were present
  • 0005412: Fixed an error that prevented notifications for non-default tenants from being sent

Firmware 4.5.6 (12/12/2017)

New features

• Event notification service. This release introduces an engine for managing events, which can be generated both on a node/system level and on a single tenant level (telephone events). The first events to be introduced concern the registration of the outcome of calls in queues (pbx.queue.servedcall and pbx.queue.unservedcall events). A configuration page for the event notification service is also available; it lets users associate to each event (or event class) one or more notification actions (either sending an email or invoking a web service), which are completely configurable with the attributes of the corresponding event.
• "Do Not Disturb" (DND) service. Adds the DND service on an extension level. The DND service implemented on a PBX level differs from the one available on telephone terminals in that it operates on the entire extension and not for the single SIP account configured on the terminal. The DND service operates on calls made directly to the extension as well as those that are presented to the extension as member of a ring group (but not for queues) and ensures that the extension is treated as "unavailable" when choosing a failover action (for direct calls). The DND state can be changed via BLF key (dnd<extension> selection), with which it is also possible to view the state of activation, or via the /rest/operation/service/dnd/<extension> REST API.
• REST APIs for the operation of extension services. Added /rest/operation/service/<service>/<extension> REST APIs in GET/POST and DELETE modes to read, set, and reset the state of the following extensions services: DND (Do Not Disturb), FORKMOBILE (Fork to Mobile), CFIM (Unconditional forward or call redirection). The APIs can be used with API access permissions and authentication by each user (for single extensions) and by users with a Power User role that is enabled to manage the "operating state of the services" (for all extensions).
• REST APIs for the dynamic management of queue operators. Added /rest/operation/queue/<operation> REST APIs to manage pause and add/remove dynamic operators to/from a queue.
• The "Service" and "Queue" widgets have been extended; it is now possible to change the state of the "Unconditional Forward" and "Fork to Mobile" services and change the pause status of one's SIP accounts on each queue with a handy switch.

Changes

• General
  • 5200: Changed the name of the "Diagnostic" menu in "Monitoring" following the addition of the notification management panel
  • 5196: Changed the "None" string in "Select account" in the provisioning device definition and edit panel
  • 5308: Changed the SIP error message returned when CAC limits are reached for an inbound call to the PBX or a tenant from "403 Forbidden" to "486 Busy Here" (note: the message for inbound or outbound calls remains unchanged)

• Call Center Module
  • 5301: Added the option to exclude operator events when exporting the Call Center CDR in detailed format

• Multi-tenant
  • 5276: Optimized execution time when deleting a tenant
  • 5185: Added check to prevent a tenant from using a calling number (for outbound calls) that does not belong to those defined in the assigned line used. If necessary, the calling number will be automatically changed based on the type of numbering present on the assigned line, following this rule:
    • exact selection: sets a specific number
    • range selection: sets the lowest number in the range
    • prefix selection: sets the root of the prefix

Bugfixes

• General
  • 5173: Fixed a bug that caused the generation of a 500 error when deleting the ACL item of a switch

• Phonebook
  • 5305: Fixed a bug that caused periodic importing of remote phonebooks to be suspended after a firmware update until its settings were saved again

• Call Center Module
  • 5228: Fixed a bug that caused calls not to be inserted in the CDR upon certain failure outcomes (FULL, JOINEMPTY, or LEAVEEMPTY)

• High availability
  • 5178: Fixed an issue with the synchronization of 4SP licenses and corresponding child licenses

Firmware 4.5.5 (25/10/2017)

New features

• General
  • Added two new widgets to the dashboard to view calls in progress in real time and with a graph, with customizable classification (direction and filter) and time span, which shows statistics on numbers of calls extracted from the CDR
  • Added a "Closed Group" service, which offers the option to restrict the ability to call specific extensions to a list of enabled extensions

Changes

• General
  • 5147: Restored the ability to use the "apostrophe" character in the First Name and Last Name fields for extensions and made uniform the corresponding validation in mass import
  • 5099: Introduced ordering by type and name in the outbound line selection form
  • 5091: Introduced alphabetic order in the tenant selection form
  • 4465: The current firmware version can now be viewed within the "System status" widget in the dashboard
  • 5015: Changed the uniqueness check for SIP template names to be case-insensitive
  • 5083: Added instantaneous duration display in the active call visualization panel
  • 5126: Added a visual indicator of the execution of the CC report generation request
  • 4895: Changed the way call refusal is handled for non-authenticated calls originating from hosts not defined among the configured VoIP domains and gateways from dialplan level to SIP level

• Telephone services
  • 5156: Changed the handling of the 480 response sent from telephones when DND service is enabled to execute the forward action for "not available" rather than "busy"

• Provisioning
  • 5149: Extended MAC recognition from the URL of a request to use a regular expression and not only built-in filename formats
  • 5132: Added the option to configure a custom path on redirection servers
  • 5121: Added management of the "public" subfolder of its provisioning path with anonymous access (not authenticated) even when configuring provisioning access via client authentication through certificate

• Multi-tenant
  • 5003: Changed the lock management so that the pbxadmin acquiring the lock does not automatically cause all admins of all tenants to lose the lock; it now only does so when changes are applied, and only for tenants involved in the changes made by the pbxadmin

• REST API
  • 5012: Added HTTP caching support through "ETag/If-None-Match" and "If-Modified-Since" headers

Bugfixes

• General
  • 5165: Fixed a bug that caused the incorrect presentation of the calling number for attended transfers of outbound calls made by an extension
  • 5158: Restored the functionality of external API invocation in POST mode or the Basic type authentication
  • 5017: Fixed the handling of the "0" switch
  • 5098: Fixed a bug that prevented the correct handling of more than 128 tenants on a single node
  • 4548: Removed hot desking device accounts from the number of accounts that count towards the license limit
  • 5063: Fixed a bug that caused the addition of the outbound prefix to the calling number of inbound calls to persist, even eliminating it from the PBX or tenant settings
  • 5065: Fixed the display of custom logo (with a rebranding license) when accessing the web GUI through HTTPS protocol
  • 5094: Made uniform the Mime-Type validation when uploading audio files and hold music, which previously caused certain files to erroneously be refused
  • 5096: Fixed a bug that generated an exception when accessing the wizard while an extension with no linked SIP account was present
  • 4992: Fixed a bug that caused the theme selected by rebranding license holders not to be maintained
  • 4993: Removed the audit log from the backup
  • 4984: Fixed the functionality of the "Enabled" filter and all filters operating by selection that executed a substring-type match instead of exact
  • 4874: Fixed a bug that caused manual time synchronization via NTP to fail when the current date was set later than the effective one

• CTI server and applications
  • 5050: Fixed the handling of SIP accounts that contain the "-" character in their username
  • 5168: Fixed the remote control of telephones via KalliopeCTI Pro for hot desking terminals
  • 5175: Fixed a bug that caused attended transfers from KalliopePhone to occasionally fail for extensions with more than one linked SIP account

• REST API
  • 5021: Fixed a bug that prevented backup restoration APIs from functioning in singe-tenant scenarios
  • 5020: Fixed filename validation for backups uploaded via API to require the extension ".bak"
  • 4977: Made the output of CDR download APIs match the one obtained when exporting from the GUI

• CDR
  • 3953: Fixed registration of the reason for a call to exit a queue in case of CCBS

• Call Center Module
  • 5152: Fixed filtering for tenants when generating Call Center CDR reports in multi-tenant scenarios
  • 5089: Fixed the counting of calls served by single operators in the CC report for calls picked up or served by dynamic operators
  • 5118: Fixed a bug that generated an exception when filtering by operator in the Call Center CDR
  • 5088: Fixed the calculation of average conversation time in the CC report
  • 5087: Differentiated the outcome of calls in the queue during closing time, which were previously marked as "Not served"
  • 5085: Fixed a bug that caused the outcome to be set to TIMEOUT instead of ANSWERED_ELSEWHERE in the operator detail after call pickup
  • 5084: Fixed the display of the extension in the "Operator extension" column, which previously showed the account name

• Call recording
  • 5086: Fixed a bug in version 4.5.4 that prevented the normal saving of call recording files

• Provisioning
  • 5140: Fixed the generation of the TFTP and HTTP/S provisioning path when importing a tenant
  • 4702: Changed the mechanism for sending check-sync NOTIFY messages to supported terminals (to force the download of provisioning files), which under certain deployment conditions were sometimes not sent
  • 4626: Fixed a bug that caused check-sync NOTIFY messages to supported terminals to sometimes not be sent to a terminal when the linked account had been edited
  • 5067: Fixed a bug that caused the failed functioning of provisioning file servicing through HTTP and HTTPS when installing firmware version 4.5.4 directly

• Multi-tenant
  • 5028: Fixed "remote extension" type origin recognition inbound to a tenant in case of automatic sharing of extensions among tenants belonging to the same tenant group
  • 4785: Fixed a bug that caused the order of the inbound manipulation rules on the assigned lines of a tenant not to be saved
  • 5145: Fixed a bug that prevented the restoration of audio files in the backup when importing a tenant from a backup

Firmware 4.5.4 (29/08/2017)

Integrates all changes included in version 4.5.3, which was not released to the public.

New features

• General
  • Added a "Diagnostics" > "Active calls" panel with real-time active call display to the PBX, from which each call can be individually terminated
  • Replaced the External APIs application with its Dynamic routing extension, which allows calls to be managed both by invoking an external web service (such as the original application) and by matching the parameters on a XLS/CSV file uploaded to the PBX
  • Added to the "Dynamic Routing" service the option to forward a call to the selection of the numbering plan returned by a web service or retrieved from a local file

• REST API
  • Added a /rest/tenantGroup/{tenantGroupName}/extension API to obtain the list of all extensions defined on the tenants in a tenant group
  • Added a /rest/extension/{exten}/services API to obtain the activation state of extension services

Bugfixes

• General
  • 4431: Fixed a bug that made it impossible to halt playback of an audio file of a paging group (in unattended mode with infinite repetitions) if the configuration of the PBX was edited between the starting call and the halt request
  • 4800: Restored the ability to define custom selections with a value that coincides with that of an extension within the tenant
  • 4826: Fixed an issue that caused an irreversible error when viewing the User management page when the number of defined users was greater than 1000
  • 4879: Fixed validation of forms in which forwards to an external number can be configured, as edits to the destination number that consisted of adding or removing the prefix 0 were not saved
  • 4882: Fixed a bug that prevented the deletion of ACL rules in paging groups
  • 4884: Fixed a bug that caused an error to be generated when trying to delete ACL rules in paging groups
  • 4899: Fixed a bug that prevented the details of several entities from being displayed even when the role of the user included read permissions
  • 4129: Fixed the handling of visibility and permissions for Power Users (who can now assign to new users only the base tenant user role or their own)
  • 4937: Fixed Call Admission Control assessment, which previously prevented calls between extensions when only one call was available (and the exclusion of inter-office calls from the count)

• CDR
  • 4846: Changed the CDR filtering logic to prevent the GUI from locking due to running out of system memory when the number of calls per month in the CDR exceeds a few tens of thousands
  • 4862: The string "xxx" is no longer displayed as the Caller name in the anonymized CDR

• KalliopeCTI
  • 4773: Fixed an issue where the outcome of the call was not revealed to the caller when using click-to-call from KalliopeCTI Free (or Pro without remote control) to a busy external number

• Provisioning
  • 4876: Fixed a bug that prevented the provisioning file service through HTTP and HTTPS when version 4.3.9 or later was directly installed (not present when updating from previous versions)
  • 4854: Fixed the handling of edit permissions for provisioning entities (device, template) so that power users can edit those created by the admin and vice versa

• HA
  • 4781: Fixed a bug that allowed PBX firmware updates even when the HA service was active
  • 4782: Added synchronization of the PBX provisioning folder (in multi-tenant scenarios) and the provisioning request record

• Multi-tenant
  • 4698: Fixed an issue with the duplication check of the account linked to a device when provisioning was performed by the pbxadmin
  • 4887: Fixed a bug that caused the paging service in unattended mode to fail to function for tenants other than the default

Firmware 4.5.3 (11/07/2017)

Internal release not available to the public.

New features

• General
  • Added the option to assign the execution of the first configuration wizard to Power User roles
  • Extended ACL functionality for SIP accounts, differentiating them by source IP and Contact and allowing the configuration of more than one subnet per each

• Provisioning
  • Added Patton Smartnode SN4522/24/26/28 JS (multi-port ATA) and Gigaset Pro N720 multicell DECT system to built-in devices

• REST API
  • Added APIs for editing service codes in the numbering plan

• Multi-tenant
  • Added an option on tenant groups to automatically share custom and extension selections in the numbering plan of all tenants in the group (without requiring remote numbering ranges assigned to single tenants to be explicitly defined); introduced an inter-tenant duplication check for the selections in question to prevent the presence of the same selection on two different tenants in the same group

Bugfixes

• General
  • 4719: Fixed an issue where permissions assigned to a previously defined Power User role could not be edited
  • 4789: Fixed a bug that prevented playback of hold music for MeetMe rooms
  • 4778: Fixed a bug that under certain conditions caused an error when saving remote extensions in the configuration of a trunk

• CDR
  • 4707: Fixed the registration of calling and called numbers for call transfers performed through the SIP REFER method
  • 4704: Fixed the registration of the outcome of a call forwarded to an outbound line in case of failure with CONGESTION as the cause
  • 4703: Fixed the registration of the outcome of a direct call to an extension that was redirected to a service

• Provisioning
  • 4736: The IPUI column will now be displayed during the validation phase when mass importing provisioning devices

• Multi-tenant
  • 4747: Fixed a bug that prevented KalliopeCTI from remote controlling supported phones for tenants other than the default

Firmware 4.5.2 (29/06/2017)

New features

• General
  • Added the option to create custom "Language Packs", replacing the integrated audio files of a certain language with audio files uploaded by the user

• Provisioning
  • Added function key file generation for Avaya terminals
  • Added placeholders for time and date

• REST API
  • Added APIs for managing roles and extension templates

Bugfixes

• General
  • 4666: Fixed an error that caused the removal of the privacy permissions of a user following edits to that user by the admin
  • 4722: Fixed an issue where the bypass flag of the B/S filter was not respected when a call from a secretary to a boss failed
  • 4729: Fixed an error that caused the audio message for the predefined failover action during the defined time span for a time check to play when a specific failover action for a certain span was defined with no associated audio message

• CTI
  • 4690: Fixed a criticality that under certain conditions caused the CTI server to restart when sending a message to iOS clients
  • 4708: Fixed a malfunction of the mobile phone and SIP icons on the KalliopeCTI Mobile client
  • 4709: Restored the functionality of the click-to-call command towards mobile from the KalliopeCTI Mobile app

• CDR
  • 4658: The name of the called extension is now displayed in the call detail section

• REST API
  • 4682: Fixed a backward compatibility issue with tenant creation APIs
  • 4683: Updated the documentation of the provisioning device creation REST API to reflect the fact that the "priority" parameter for multi-account device management introduced in version 4.5.1 is required

• Provisioning
  • 4698: Fixed the duplication check for accounts linked to a device when provisioned by the pbxadmin (in multi-tenant systems)
  • 4672: Adapted the model of the XLS file for mass importing provisioning devices to include the IPUI column
  • 4674: Fixed an inconsistency that prevented the functioning of provisioning though HTTP/HTTPS for PBXs on which firmware version 4.3.9 or later was directly installed (this bug was not present for PBXs that updated from firmware version 4.3.8 or earlier)

Firmware 4.5.1 (11/06/2017)

New features

• General
  • Added support for licenses for rebranding the web interface

• Queues
  • Added "in conversation" to the reasons for operator unavailability when determining the immediate failover action when placing a new call in a queue

• Provisioning
  • Added multi-account device management (e.g. DECT, IP Channelbank, M-ATA systems)
  • Added function key (BLF) configuration panel for each extension and provisioning for each on all accounts linked to the SIP accounts of the extension
  • Added SNOM D745 to the list of integrated provisioning devices
  • Added the attribute "number of function keys" to provisioning device models

• Hot desking
  • Added the ability to log into a hot desking terminal on which another extension is already logged in without having to log out first (implicit logout)
  • Hot desking accounts are now displayed in the SIP account list

Bugfixes

• General
  • 4515: Fixed the way assigning a user to an extension after its creation is handled, which previously caused the personal phonebook not to be displayed
  • 4315: Fixed a bug that caused outbound calls to be refused when one of the lines associated to the trunk or termination domain were configured with a concurrency limit of 0 (unlimited)
  • 4628: Fixed the handling of SIP account names that contain the "-" character
  • 4600: Fixed a bug that under certain conditions caused a 500 error when viewing a SIP account template
  • 4601: Fixed an issue with the validation of trunk edit forms that made it impossible to define remote extensions
  • 4569: Fixed an issue with mass importing extensions that caused voicemail box creation to fail
  • 4552: Fixed an issue with the handling of B/S filters for call transfers to a boss on the part of an entity of a different group where the active filter was erroneously bypassed
  • 4527: Fixed an error that prevented outbound calls from being forwarded to the backup line when the max concurrency number of the main line of a routing rule was reached
  • 4528: Fixed a bug that caused the incorrect generation of the links within the hot desking device page
  • 4511: Fixed a slowdown during the "apply" operation after editing a configuration when there was a high number of call recordings contained in the network folders
  • 4501: Fixed a 500 error when viewing the event record
  • 4483: Fixed the rotation of the provisioning request record
  • 4513: Fixed the validation of the external API form, which prevented placeholders from being used in the GETs
  • 4519: Fixed an issue where creating a backup with the same name as an existing one caused the old one to be overwritten and therefore lost
  • 4510: Fixed a bug that prevented the functioning of call limits set on a trunk for inbound calls
  • 4509: Fixed a bug that under certain conditions caused the incorrect generation of inbound routing rules to domains and gateways (DID)
  • 4437: Fixed the handling of edits to remote extension configurations, which previously caused a 500 error
  • 4445: Fixed the handling of audio files with names that contain spaces
  • 4439: Fixed the validation of failover action forms in cases of failed selection of destination entity
  • 4447: Fixed a bug that prevented switches from being deleted or disabled from the time check configuration

• Queues
  • 4490: Fixed a typo that prevented the correct functioning of the "fewestcalls" ring strategy

• CTI server
  • Several optimizations and minor fixes to improve performance and interoperability with previous versions of the desktop and mobile clients

• Multi-tenant
  • 4563: Fixed a bug that caused concurrency limits not to be respected for outbound calls from an assigned line of a tenant
  • 4531: Fixed the counting of outbound calls from tenants that were previously counted twice when determining CAC admissibility

• 4SP module
  • 4479: Fixed the handling of 4SP license activation on PBXs with a previous expired multi-tenant license

• Hot desking
  • 4624: Added a way to handle cases where the login state of an extension and the provisioning state of the terminal are misaligned
  • 4573: Fixed a bug that caused a 500 error when accessing a hot desking panel when no SIP account was available
  • 4544: Fixed a bug that caused the failed deletion of hot desking accounts when deleting an extension with hot desking enabled
  • 4523: Fixed a bug that prevented the regeneration of provisioning files for hot desking accounts
  • 4486: Fixed the display of the available account limit in the hot desking device edit page

• REST API
  • 4574: Added a way to handle cases where a user finds the configuration database locked while invoking APIs
  • 4558: Fixed an issue with restarting the Jabber server that prevented the creation of new tenants via APIs

• Provisioning
  • 4567: Restored the functionality of provisioning template reassignment to a set of devices
  • 4557: Fixed a bug that made it impossible in multi-tenant systems to access the edit panel of a provisioning device created by the pbxadmin if the linked SIP account was deleted by the tenant
  • 4539: Fixed check-sync NOTIFY message sending in multi-tenant systems
  • 4458: Fixed a bug that prevented accounts from being assigned when creating a provisioning device

• KalliopePBX v3 backup importer
  • 4536: Fixed importing of personal contacts in the phonebook, which were previously inserted into the shared phonebook
  • 4537: Fixed extension configuration import to handle timeouts for each extension
  • 4538: Fixed a bug that caused the duplication of entries in imported personal phonebooks

Firmware 4.5.0 (22/05/2017)

New features

• General
  • Added a PBX operating mode that allows certain types of calls to be enabled or disabled. Three operating modes are currently available: full, block outbound calls except for whitelisted numbers, disabled (no outbound calls allowed). In multi-tenant systems this can be set for each tenant.
  • Added a Call Admission Control function that allows the maximum number of calls that can be made from a branch to be set.
  • Added an option to force the failover action for a queue when all operators are busy.

• Provisioning
  • When editing a device/account link, the check-sync NOTIFY SIP message is automatically sent to force the configuration to reload.

Bugfixes

• General
  • 4447: Fixed a bug that prevented switches from being deleted or disabled within a time check
  • 4453: Added validation of forms with failover actions towards unselected entities (e.g. groups or queues)
  • 4454: Added an indication when audio files containing spaces fail to save
  • 4485: Fixed the display of account limits in the Applications -> Hot Desking panel

• CDR
  • 4440: Fixed a bug that prevented the correct functioning of the CDR REST APIs
  • 4401: Fixed a bug that caused only calls displayed on the GUI to be exported
  • 4443: Fixed a bug that caused transferred calls not to be included in reports generated by the Call Center CDR

Firmware series 4.4.x (MR)

Firmware updates from the 4.4.x series are LTS Maintenance Releases, i.e. stable versions with long term support. The releases in this series have been thoroughly tested before being released to the public and therefore guarantee greater stability.

== Firmware 4.4.2 (12/09/2017)

Bugfixes

• General
  • Fixed a bug that prevented the Enabled/Disabled filter in several lists (e.g. the MeetMe room list) from functioning
  • Fixed a bug that caused outbound calls to be refused when one of the lines associated to the trunk or termination domain was configured with a concurrency limit of 0 (unlimited)
  • Fixed an issue that caused an irreversible error when viewing the User management page when the number of defined users was greater than 1000
  • Fixed the handling of SIP accounts that contain the "-" character in their username
  • Fixed the validation of forms in which forwards to an external number can be configured, as edits to the destination number that consisted of adding or removing the prefix 0 were not saved
  • Fixed an error that caused the removal of the privacy permissions of a user following edits to that user by the admin
  • Fixed an error that caused the audio message for the predefined failover action during the defined time span for a time check to play when the failover action for that interval was defined with no associated audio message
  • Fixed an issue where the outcome of the call was not revealed to the caller when using click-to-call from KalliopeCTI Free (or Pro without remote control) to a busy external number
  • Fixed a bug that under certain conditions caused an error when saving remote extension in the configuration of a trunk
  • Fixed a bug that caused manual time synchronization via NTP to fail when the current date was later than the effective one
  • Fixed a bug that prevented the deletion of ACL rules in paging groups
  • Fixed a bug that caused an error to be generated when trying to delete ACL rules in paging groups
  • Fixed a bug that prevented the details of several entities from being displayed even when the role of the user included read permissions

• Telephone services
  • Fixed an anomaly in the paging service with infinite repetitions of a prerecorded audio file
  • Fixed a bug that prevented playback of hold music for MeetMe rooms

• Hot desking
  • Added a way to handle cases where the login state of an extension and the provisioning state of the terminal are misaligned

• CTI
  • Fixed a criticality that under certain conditions caused the CTI server to restart when sending a message to iOS clients

• CDR
  • The string "xxx" is no longer displayed as the Caller name in the anonymized CDR
  • The name of the called extension is now displayed in the call detail section
  • Changed the CDR filtering logic to prevent the GUI from locking due to running out of system memory when the number of calls per month in the CDR is exceeds a few tens of thousands

• HA
  • Fixed a bug that allowed PBX firmware updates even when the HA service was active
  • Added synchronization of the PBX provisioning folder (in multi-tenant scenarios) and the provisioning request record

• Provisioning
  • Fixed an inconsistency that prevented the functioning of provisioning though HTTP/HTTPS for PBXs on which firmware version 4.3.9 or later was directly installed (this bug was not present for PBXs that updated from firmware version 4.3.8 or earlier)
  • Fixed the handling of edit permissions for provisioning entities (device, template) so that power users can edit those created by the admin and vice versa

• Multi-tenant
  • Added the option to order inbound mapping rules on assigned lines
  • Fixed a bug that prevented KalliopeCTI from remote controlling supported phones for tenants other than the default
  • Fixed a bug that caused the paging service in unattended mode to fail to function for tenants other than the default
  • Fixed a bug that caused accounts in the paging group list to be incorrectly displayed for tenants other than the default

• API REST
  • Fixed exportation from REST API of the detailed CDR in cvs format

Firmware 4.4.1 (29/05/2017)

New features

• General
  • Added an option to force the failover action for a queue when all operators are busy
  • Added White Label license management

• Provisioning
  • Added built-in device Snom D745

Bugfixes

• General
  • 4446: Fixed a bug that prevented switches from being deleted or disabled within a time check
  • 4512: Fixed a bug with validating external API URL forms
  • 4561: Fixed a malfunction in voicemail box creation when mass importing extensions
  • 4402: Added validation of failover actions towards entity parameters in the IVR menu form
  • 4433: Added an indication when audio files containing spaces fail to save
  • 4448: Fixed a bug in routing management to/from remote extensions
  • 4429: Fixed a bug in the fewestcall ring strategy within a queue
  • 4263: Fixed a malfunction that caused an existing backup to be overwritten when a backup with the same name was created
  • 4407: Fixed a slowdown when reloading VoIP services when too many call recordings are present
  • 4559: Fixed a bug that caused hot desking accounts not to be deleted when deleting an extension with hot desking enabled
  • 4484: Fixed the display of account limits in the Applications -> Hot Desking panel
  • 4492: Fixed a bug with generating links in the Applications -> Hot Desking panel
  • 4581: Fixed a malfunction in the Applications -> Hot Desking panel when the available account limit was reached
  • 4554: Fixed a malfunction of the Boss-Secretary service when transferring a call between secretaries belonging to different groups
  • 4478: Fixed the handling of 4SP license activation on PBXs with an expired multi-tenant license

• CDR
  • 4440: Fixed a bug that prevented the correct functioning of CDR REST APIs
  • 4401: Fixed a bug that caused only calls displayed on the GUI to be exported
  • 4403: Fixed a bug that caused transferred calls not to be included in reports generated by the Call Center CDR

• Provisioning
  • 4562: Fixed a bug with assigning templates to devices after filtering by model

• Multitenant
  • 4499: Fixed a malfunction of LCR rule failover actions in case of failure due to reaching call limit
  • 4520: Fixed a bug that prevented pbxadmin from editing a provisioning device after deleting the associated account
  • 4543: Fixed an issue with restarting the Jabber server that sometimes prevented the creation of new tenants

• KPBXv3 backup importer
  • 4141: Fixed a bug that caused personal contacts to be inserted in the shared phonebook
  • 4140: Fixed a bug that duplicated user phonebooks
  • 4039: Fixed a bug with importing failover timeouts for extensions

Firmware 4.4.0 (04/05/2017)

New features

• General
  • Replaced the G.729 codec module with a recompiled GPL version
  • Added PBX registration on Tribe and association to partners
  • Added alphanumeric Request-URI management for inbound calls
  • Added image files with the Kalliope logo for use in telephone displays

• REST API
  • Implemented handling of POST requests with data in JSON format
  • Added a REST API for listing tenants
  • Added REST APIs for listing, creating, editing, and deleting tenant groups

• Provisioning
  • Added new devices (Yealink T46S, Gigaset Pro Maxwell Basic/3/10)
  • Added a way to handle built-in device/brand names that conflict with the custom ones set by the user

• CDR
  • The account_code of call_details in CDR and operator_exten are now displayed in the Call Center CDR

Bugfixes

• General
  • 4008: Fixed an anomaly in direct media functionality
  • 4245: Changed the validation of first name/last name fields for extensions to prevent the use of the characters ; " '
  • 4128: Changed user management by Power Users to prevent the creation of users with roles other than their own or tenant user
  • 4271: Fixed a timeout bug when restoring single-tenant backups with a high number of extensions
  • 4369: Fixed a bug in the simultaneous connection of a high number of XMPP clients
  • 4351: Fixed a bug in the Boss-Secretary form validation when there are duplicate secretaries
  • 4284: Fixed an inbound routing bug for remote extensions originating from external lines

• KalliopeCTI
  • 4132: Fixed a bug with changing the web GUI login password that prevented it from being updated on KCTI clients until the service was restarted
  • 4240: Fixed an encoding problem that caused certain characters in notifications from KCTI to KCTI Mobile to be incorrectly displayed
  • 4100: Fixed a malfunction that caused the failed sending of notifications to KCTI Mobile that disconnected immediately after connection

• Multi-tenant
  • 4122: Fixed an anomaly that sometimes caused the deletion of tenants when new tenant creation failed
  • 4278: Fixed an anomaly that caused the GUI to time out when creating/restoring backups of large size (in terms of number of tenants)
  • 4180: Fixed an anomaly in the handling of outbound calls to remote extensions among tenants belonging to the same tenant group
  • 4312: Fixed a bug that prevented the movement of remote extensions among tenants belonging to the same tenants group
  • 4352: Fixed a bug that caused importing of tenant backups with spaces in their names to fail

• Hot Desking
  • 4144: Fixed a bug that prevented the functioning of the hot desking service
  • 4136: Fixed a bug that prevented the creation of provisioning files for hot desking accounts
  • 4347: Fixed a bug where the confirmation audio file failed to play upon logout

• IVR
  • 4157: Fixed the editing panel to prevent audio filed from being selected when selection is disabled
  • 3839: Changed the default viewing mode from tree to list

• REST API
  • 4199: Fixed the display of documentation on api/doc URL
  • 3791: Changed the /rest/extension REST API to return not only the list but also all extension attributes

• Phonebook
  • 4138: Fixed an issue with exporting a phonebook with fields that contain malformed values in xlsx format

• CDR
  • 3998: Fixed an issue with viewing entries where the calling or called number includes the characters , ; " '
  • 4233: Fixed a bug with viewing a call that was picked up from a queue (also on Call Center CDR)
  • 4195: Fixed a bug with viewing calls to a queue forwarded to an extension
  • 4248: Fixed a bug with the value of the account_code in the call_details
  • 4224: Fixed a bug with the value of the source number in the call_details
  • 4254: Fixed a bug with the value of the outcome of unanswered calls to remote extensions in the call_details
  • 4255: Fixed a bug with anonymizing the source number in the call_details for calls from remote extensions
  • 4212: Fixed an issue with viewing the CDR from the panel of a user with a role other than tenant user

• Call Center
  • 4252: Changed Call Center CDR data filtering to use the timestamp for the end of the call and not the beginning
  • 4257: Fixed a bug that sometimes caused the time of the end of a call to be viewed as null in the Call Center CDR operator events (even for answered calls)
  • 4214: Fixed a bug that sometimes caused invalid accounts in the Call Center CDR operator events to be displayed
  • 4190: Fixed an issue with the values of call duration in the Call Center CDR

• Provisioning
  • 4171: Fixed REST API functionality for editing templates to handle the automatic regeneration of configuration files
  • 4143: Fixed the handling of provisioning template owners and device/template association

Firmware series 4.3.x (TR)

In this section you can find the archive of all 4.3.x releases with the corresponding changelogs.

Firmware series 4.2.x (MR)

In this section you can find the archive of all 4.2.x releases with the corresponding changelogs.

Firmware series 4.1.x (TR)

In this section you can find the archive of all 4.1.x releases with the corresponding changelogs.

Firmware series 4.0.x (MR from 4.0.8+)

In this section you can find the archive of all 4.0.x releases with the corresponding changelogs.